Andrew Marrero-Rodriguez
Fountain,Colorado
Summary
Experienced with vehicle management and guest services in high-paced environments. Utilizes effective communication and problem-solving skills to swiftly address client needs. Track record of maintaining safety and efficiency while delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Valet Shift Lead
LAZ Parking Valet, Hyatt Regency
Colorado Springs, CO
01.2025 - Current
- Assisted guests with vehicle retrieval and parking in a timely manner.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of parking area to ensure safety.
- Learned and followed safety protocols for vehicle handling and storage.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Tire / Lube Express Technician
Heuberger Subaru
Colorado Springs, CO
01.2024 - 01.2025
- Performed oil changes and fluid replacements efficiently to maintain vehicle performance.
- Assisted in diagnosing vehicle issues to ensure timely service delivery.
- Maintained cleanliness and organization of work area to promote safety standards.
- Utilized diagnostic tools and equipment to support service operations effectively.
- Kept shop areas neat, clean, and free of safety hazards.
Landscape Foreman
Lawn Mowing Services
Fort Carson, CO
05.2021 - 10.2024
- Supervised landscape installation projects, ensuring adherence to designs and specifications.
- Trained and mentored junior crew members on equipment operation and safety protocols.
- Coordinated with clients to assess needs and deliver tailored landscaping solutions.
- Managed scheduling of daily tasks, optimizing team productivity and resource allocation.
Event Lead Organizer
Our Lady of Ft. Carson Catholic Community
Fort Carson, CO
08.2017 - 05.2021
- Coordinated logistics for events, ensuring timely setup and breakdown of materials.
- Managed vendor relationships, negotiating contracts to secure competitive pricing and services.
- Developed event timelines, optimizing schedules for maximum efficiency and attendee engagement.
- Facilitated communication among team members, promoting collaboration and workflow consistency.
- Implemented feedback mechanisms post-events to evaluate success and identify improvement areas.
Education
High School Diploma -
Fountain Fort Carson High School
Fountain, COSkills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Clean driving record
- Valid Driver's license
- Multitasking and organization
Certification
- Certified Power Equipment/Forklift Operation
Timeline
Valet Shift Lead
LAZ Parking Valet, Hyatt Regency
01.2025 - Current
Tire / Lube Express Technician
Heuberger Subaru
01.2024 - 01.2025
Landscape Foreman
Lawn Mowing Services
05.2021 - 10.2024
Event Lead Organizer
Our Lady of Ft. Carson Catholic Community
08.2017 - 05.2021
High School Diploma -
Fountain Fort Carson High School