Andrew Martinez
Lancaster,Texas
Summary
Dynamic Operations Manager with a proven track record at Amazon Prime Products, excelling in team leadership and operations management. Expert in enhancing revenue and employee retention through strategic planning and implementation. Skilled in problem-solving and customer service, achieving high project success rates. Demonstrates exceptional decision-making abilities, driving business growth and market expansion.
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Manager
Amazon Prime Products
01.2024 - 05.2026
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
BBA - General Business
The University of Texas At Dallas
Richardson, TX12-2026
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Planning and implementation
Certification
- Certified Business Manager (CBM) - The Association of Professionals in Business Management.
- Facility Management Professional (FMP) – International Facility Management Association.
- Certified in Production and Inventory Management (CPIM) - APICS.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Manager
Amazon Prime Products
01.2024 - 05.2026
- Certified Business Manager (CBM) - The Association of Professionals in Business Management.
- Facility Management Professional (FMP) – International Facility Management Association.
- Certified in Production and Inventory Management (CPIM) - APICS.
BBA - General Business
The University of Texas At Dallas
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