Summary
Overview
Work History
Education
Skills
Language
Timeline
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Andrew Mayfield

Eastvale,California

Summary

Highly motivated and results-oriented professional with a proven track record in team leadership and operational excellence. I excel at supervising and mentoring teams, optimizing workflows, and implementing process improvements to consistently exceed productivity goals (e.g., top 7% in the building). I am adept at problem-solving, adhering to safety protocols, and fostering cross-functional collaboration, seeking a challenging role to drive efficiency and contribute to organizational success.

Overview

3
3
years of professional experience

Work History

Stow Floor Lead

Amazon
05.2025 - Current
  • Supervising and Directing the Team: Responsible for overseeing a group of stowers. Allocate labor, assign job duties, and ensure that the team is meeting its daily productivity goals.
  • Performance Tracking and Coaching: Tracked the performance of stowers, including monitoring rates, quality, and safety. Provide coaching and feedback to associates to help them improve and meet productivity goals.
  • Communication: Collaborated with team members to optimize operations and meet deadlines and active communication with other departments to ensure smooth productive shifts.

Learning Ambassador

Amazon
03.2025 - Current
  • Onboarding and Training: Have trained over 30 associates in Stow and over 15 associates at Damage Land and Problem Solve.
  • Mentorship and Support: Conducted hands-on training sessions and provided personalized feedback to reduce stow errors by 10% and enhance pod efficiency and stow rate for team members.
  • Promoting a Learning Culture: Actively help promote a positive learning environment for trainees.
  • Performance Monitoring: Provide refreshers and retrains to help AA's meet productivity targets and stay on track.
  • Leadership and Communication: Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.

Problem Solver

Amazon
01.2025 - Current
  • Handling Exceptions: Solve any issues that arise when new inventory is being unloaded and prepared for stowing. Handle any incorrect quantities, missing or damaged barcodes, or products that don't match the system's description.
  • Maintaining Flow: Remove obstacles that prevent stowers from doing their jobs, ensuring that products are ready to be stored in the correct locations for future orders.
  • Assessing Damaged Items: Inspect damaged products to determine the extent of the damage.
  • Productivity: Have been able to go above and beyond standard UPH of 30 UPH and raise the bar for fellow AA's.
  • Gatekeeping: Communicate with other departments to pick up pallets and also changing out CYB's to maintain workflow for fellow AA's at Damage Land.
  • Preventing Waste: Work to minimize waste by finding alternative paths for products that are not severely damaged, such as repackaging an item that only has a torn box.

Fulfillment Center Associate

Amazon
12.2024 - Current
  • Scanning and placing products: Scanning incoming products and then place them into onto pods while adhering to quality guidelines.
  • Inspecting for quality: Checking items for any damage or defects before stowing them and escalating any issues to a management.
  • Maintaining inventory accuracy: Ensuring the accuracy of Amazon's inventory system, by checking each scanned item is correct before placing them in the pod.
  • Meeting productivity targets: Adhered to the standard goals of 230 UPH while working in a fast paced environment. Maintained a Learning Curve of 10 for 7+ plus months and obtained 2 awards for top 7% in productivity in the whole building.

Lead Passenger Service Agent

Swissport USA Inc
04.2022 - 06.2023
  • Managed and organized agents during passenger boarding and check-in processes.
  • Coached agents on safety and aircraft security protocols.
  • Oversaw workflow and aircraft turnaround times to ensure on-time departures.
  • Trained and certified fellow associates on the safe operation of heavy machinery.
  • Conducted team meetings, assigned labor and job duties, and consistently achieved efficient flight turnaround times (meeting or exceeding a 45-minute target).
  • Prepared and organized flight attendant paperwork, verified passenger counts, and ensured accurate passenger information.
  • Communicated with other departments, such as ramp personnel, to confirm accurate bag counts.

Education

No Degree - Engineering

Norco College
Norco, CA
08.2027

Skills

  • Leadership & Employee Training
  • Operational Excellence
  • Problem-Solving & Adaptability
  • Communication & Organization
  • Computer Proficiency (Microsoft Office and Internal Applications)
  • Workplace Safety

Language

English

Timeline

Stow Floor Lead

Amazon
05.2025 - Current

Learning Ambassador

Amazon
03.2025 - Current

Problem Solver

Amazon
01.2025 - Current

Fulfillment Center Associate

Amazon
12.2024 - Current

Lead Passenger Service Agent

Swissport USA Inc
04.2022 - 06.2023

No Degree - Engineering

Norco College

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