Andrew McClellan
BMW of Raleigh
Franklinton
12
years of professional experience
Highly skilled A Level Technician with expertise in diagnostics and repairs. Proven ability to enhance vehicle performance and ensure customer satisfaction through collaborative teamwork and efficient problem-solving.
Work History
A Level Technician
2 Months- Perform all basic maintenance needs
- Perform comprehensive diagnostics and repairs both under warranty and not.
A Level Technician
6 Years 11 Months- Diagnosed and repaired complex mechanical issues on luxury vehicles.
- Conducted routine maintenance and quality inspections to ensure optimal performance.
- Collaborated with service advisors to clarify customer needs and provide accurate estimates.
- Utilized advanced diagnostic tools and software for precise troubleshooting.
- Fully Certified Alfa Romeo Technician
- Fully Certified Maserati Technician
- Worked on factory vehicle as well as off brand exotic vehicles, including diagnostics and repair and basic maintenance.
Service Technician
5 Years- Diagnosed and repaired tire issues
- Performed routine maintenance on vehicles
- Worked with team members to streamline service workflows
- Trained junior technicians on repair techniques and equipment usage
- Developed and maintained strong customer relationships, resulting in repeat business and referrals.
Education
Associate of Science - Fire Science
Skills
Customer support
Electrical repair
Expert diagnostics
Hardware installation
System maintenance
HVAC diagnostics and repairs
Vehicle alignments
Strong work ethic
Time management
Problem-solving
Multitasking and organization
Team collaboration
Timeline
A Level Technician
BMW of Raleigh
06.2026 - CurrentRead More
A Level Technician
Maserati Alfa Romeo of Raleigh
07.2019 - 06.2026Read More
Service Technician
Super Deal Tire Service
07.2014 - 07.2019Read More
Wake Technical Community College
Associate of Science from Fire Science
Read More