Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrew McGinnis

San Diego,CA

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining. Successful at building relationships with customers to increase loyalty and repeat business. Detailed organizer of service operations with versatility in stressful circumstances.

Overview

12
12
years of professional experience

Work History

Server

Coasterra
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Streamlined order-taking process to minimize wait times for diners.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Server

Puesto
07.2022 - 06.2024
  • Upsold high-profit items such as appetizers and high end mezcal to enhance sales numbers.
  • Employee of the Month within first forty five days
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server Assistant

Animae
03.2023 - 05.2023
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.

Server

Queenstown Public House
08.2021 - 06.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained 22% tip average for over 6 months, proficient on Toast, Aloha, etcetera

Counter Server

PB Fish Shop
05.2020 - 03.2022
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Processed cash, debit and credit card payments.
  • Demonstrated knowledge and applied proper food handling standards.
  • Managed multiple tasks in high-volume environment.
  • Used cash register to perform hundreds of cash, credit and debit transactions per day

Shift Manager

Jimmy John's
04.2013 - 12.2014
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

High School Diploma -

Broadway High School
Broadway, VA
01.2011

Skills

  • Time Management
  • Working as a Team
  • Efficiency Wizard
  • Dietary Restrictions
  • BarSmarts Professional Certified
  • Food and Beverage Pairings
  • Wine Service
  • Anticipating Guest Needs
  • RBS/Servsafe Certified

References

Catrina Gunderson: 541-784-5897

Diego Camacho: 540-246-5254

Kylie Smith: 916-295-7423


Timeline

Server

Coasterra
06.2024 - Current

Server Assistant

Animae
03.2023 - 05.2023

Server

Puesto
07.2022 - 06.2024

Server

Queenstown Public House
08.2021 - 06.2022

Counter Server

PB Fish Shop
05.2020 - 03.2022

Shift Manager

Jimmy John's
04.2013 - 12.2014

High School Diploma -

Broadway High School

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Andrew McGinnis