Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Andrew Mckinney

Norfolk,MA

Summary

Marketing and sales professional with over 4 years of experience in customer service, inside sales, and marketing strategy. Skilled in leveraging product knowledge and sales techniques to drive revenue and improve customer satisfaction. Proven ability to lead teams, streamline processes, and optimize operational efficiency across diverse roles, including resort concierge. Known for understanding customer needs and delivering effective solutions.

Overview

5
5
years of professional experience

Work History

Account Executive

Unishippers
Providence, RI
07.2024 - Current
  • Developed and maintained client relationships for reselling UPS shipping services to customers who ship with FedEx.
  • Managed customer service inquiries, handled invoicing, and ensured customer satisfaction.
  • Generated new business through targeted outreach and cold calling.

Resort Concierge

HHM Hotels Country Inn And Suites
Falmouth, MA
05.2023 - 09.2024
  • Responded to guest inquiries promptly and accurately regarding hotel amenities and services.
  • Developed strong relationships with vendors to ensure quality service was provided to all guests.
  • Arranged special accommodations for guests to enhance visitor experiences.

Sales Associate

Sunglass Hut
Wrentham, MA
09.2019 - 12.2022
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Education

Bachelor of Science - Marketing

Bridgewater State University
Bridgewater, MA
05-2024

Skills

  • Sales presentation
  • Competitor tracking
  • Market development
  • Account planning
  • Sales proficiency
  • Written and verbal communication
  • Trend forecasting
  • Go-to-market strategy
  • Research methods
  • Business Intelligence

Affiliations

Varsity Basketball Team Player
Bridgewater State University | Bridgewater, MA
September 2020 – February 2023

  • Played competitively for three years, actively participating in training, receiving coaching feedback, and achieving personal development goals.

Timeline

Account Executive

Unishippers
07.2024 - Current

Resort Concierge

HHM Hotels Country Inn And Suites
05.2023 - 09.2024

Sales Associate

Sunglass Hut
09.2019 - 12.2022

Bachelor of Science - Marketing

Bridgewater State University

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Andrew Mckinney