Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Mercado

Peoria,AZ

Summary

Dynamic and detail-oriented professional with extensive customer service experience, effective teamwork and inventory management. Skilled in loss prevention, proficient in systems and software, consistently ensuring high standards of operational efficiency, and inventory accuracy.

Overview

10
10
years of professional experience

Work History

Crew Member

NakedQ BBQ
09.2022 - Current
  • Provided excellent customer service by greeting and assisting patrons with orders.
  • Maintained cleanliness and organization in dining and kitchen areas.
  • Operated kitchen equipment safely while preparing food items.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Followed food safety guidelines to maintain high standards of hygiene.
  • Assisted in inventory management by restocking supplies as needed.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Hunting Sales Associate

Sportsman's Warehouse
07.2019 - 08.2022
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained accurate inventory of firearms in store through weekly audits.
  • Trained new associates on sales techniques and product features for improved performance.
  • Assisted in inventory management, accurately tracking stock levels and replenishing merchandise as needed.
  • Supported loss prevention efforts by monitoring store activity for potential theft or suspicious behavior, reporting concerns when necessary.
  • Processed sales transactions with point of sale system, upselling loyalty program and private label credit cards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Stocked merchandise, clearly labeling items, and arranging according to brand, item number, or product itself.

Paintball Referee

Westworld Paintball Adventures
09.2017 - 06.2019
  • Enforced game rules and maintained fair play during competitive paintball matches.
  • Monitored player conduct, ensuring compliance with safety protocols and regulations.
  • Coordinated match schedules and briefed teams on game procedures and expectations.
  • Mediated disputes between players to uphold a positive sportsmanship environment.
  • Conducted pre-game inspections of equipment to ensure safety and readiness for play.
  • Managed inventory of rental equipment, ensuring proper functionality while minimizing repair costs over time.
  • Supported team-building efforts for corporate clients through facilitating engaging paintball activities.
  • Reduced game delays by promptly addressing equipment issues and field maintenance needs.

Crew Member

Chipotle
07.2015 - 08.2017
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Engaged with customers to enhance their dining experience through friendly interactions.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained cleanliness and organization in dining and kitchen areas.

Education

Associate of Arts - Criminal Justice

Grand Canyon University
Phoenix, AZ

Associate of Arts - Criminal Justice

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Sales experience
  • Detail-oriented
  • Customer service
  • Product restocking
  • Teamwork
  • Organizational skills
  • Inventory and stocking
  • MS office
  • Heavy lifting
  • Loss prevention
  • Digital and physical counts
  • Systems and software expertise
  • Discrepancy investigation
  • Proper storage protocols
  • Barcode scanning
  • Merchandising expertise

Timeline

Crew Member

NakedQ BBQ
09.2022 - Current

Hunting Sales Associate

Sportsman's Warehouse
07.2019 - 08.2022

Paintball Referee

Westworld Paintball Adventures
09.2017 - 06.2019

Crew Member

Chipotle
07.2015 - 08.2017

Associate of Arts - Criminal Justice

Grand Canyon University

Associate of Arts - Criminal Justice

Maricopa Community Colleges, Paradise Valley Community College

Similar Profiles

CREATE PROFILE