ANDREW METZ
Seattle,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level brewing position. Ready to help team achieve company goals. Background in food service and analytics.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Cook
Oki Golf
Auburn, WA
04.2023 - 09.2023
- Cook and clean in a high paced environment for middle-upper scale clientele
- Followed safety protocols and sanitized kitchen equipment to ensure food safety standards were met.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Fraud Analyst
Parker Staffing @ Nintendo
09.2020 - 08.2022
- Designed and implemented fraud prevention policies and procedures to reduce fraud risk
- Analyzed customer data and identified anomalies that enabled proactive fraud prevention, resulting in a reduction in fraud attempts
- Worked closely with Customer Service to limit friction between Fraud Analysis and the Consumers.
Jr Systems Analyst
Parker Staffing @ Nintendo
08.2019 - 08.2020
- Comprehensive corrections en masse on order data and storefront operations
- Quality Assurance for new e-commerce storefront
- Communication with all levels of management to assist in orchestrating various front-end launches.
Customer Service Representative
Parker Staffing @ Nintendo
11.2016 - 07.2019
- Worked directly with consumer issues both verbal and over email
- Used strong judgment and problem solving to assist with back-office and administrative duties
- Worked directly with subcontractors and warehouses to orchestrate corrections of Part/Repair orders.
Education
Google Data Analytics Certification -
Coursera Online Learning
Maple Valley, WA05.2023
High School Diploma -
Tahoma Senior High
Maple Valley, WA01.2016
Skills
- Customer Service
- Microsoft Excel
- Data Analysis
- Attention to Detail
- Fraud Analytics
- System Analytics
- Menu Planning
- Knife Skills
- Recipe Creation
- Quality Control
- Cleaning and Hygiene
References
References available upon request
Hobbies And Interests
- Home Brewing
- Writing
- Cooking
Certification
Google Data Analytics - 2023
WA State Food Worker - 2023
WA State Class 12 Mixology Permit - 2023
Timeline
Line Cook
Oki Golf
04.2023 - 09.2023
Fraud Analyst
Parker Staffing @ Nintendo
09.2020 - 08.2022
Jr Systems Analyst
Parker Staffing @ Nintendo
08.2019 - 08.2020
Customer Service Representative
Parker Staffing @ Nintendo
11.2016 - 07.2019
Google Data Analytics Certification -
Coursera Online Learning
High School Diploma -
Tahoma Senior High
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