Andrew Montgomery
Sarasota
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server
Dry Dock Waterfront Grill
01.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Busser
Dry Dock Waterfront Grill
11.2015 - 01.2020
- Arranged tables and chairs for special occasions and events.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Greeted customers and provided menus upon arrival to dining room.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Associate of Arts - Diverse
State College of Florida
Bradenton, Florida05-2023
High School Diploma -
Braden River High School
Bradenton, Florida05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Dry Dock Waterfront Grill
01.2020 - Current
Busser
Dry Dock Waterfront Grill
11.2015 - 01.2020
Associate of Arts - Diverse
State College of Florida
High School Diploma -
Braden River High School
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