Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Morales

Long Beach,CA

Summary

Dynamic professional with a proven track record at Bp Autosound, excelling in relationship building and problem-solving. Successfully enhanced customer experiences and fostered team collaboration, leading to increased repeat business. Adept at conflict resolution and skilled in optimizing processes, driving overall performance in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Customer Service and Sales Associate

Bp Autosound
05.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Assistant Head JV/FS Wrestling Coach

St. John Bosco High School
10.2024 - Current
  • Fostered a positive team culture by emphasizing sportsmanship, teamwork, and dedication to success.
  • Worked with individual players to develop abilities.
  • Increased overall team win ratio through targeted skill-building exercises during practice sessions.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.

Trade Show Coordinator

Bespoke Coach
05.2024 - Current
  • Enhanced overall attendee experience by curating interactive exhibits and engaging product demonstrations.
  • Optimized booth traffic flow by designing intuitive floor plans that encouraged visitor movement and interaction.
  • Collaborated closely with sales teams on lead generation efforts before, during, and after each trade show.

Education

High School Diploma -

St. John Bosco High School
Bellflower, CA
05.2022

Skills

  • Team management
  • Employee relations
  • Fast learner
  • Problem-solving
  • Team collaboration
  • Relationship building
  • Conflict resolution
  • Client interaction

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Head JV/FS Wrestling Coach

St. John Bosco High School
10.2024 - Current

Trade Show Coordinator

Bespoke Coach
05.2024 - Current

Customer Service and Sales Associate

Bp Autosound
05.2022 - Current

High School Diploma -

St. John Bosco High School

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Andrew Morales