Milly Pacheco
Puyallup,WA
Summary
Dedicated Customer Service Sales Associate with strong skills in customer engagement, team collaboration, and time management. Committed to delivering exceptional service while training and mentoring new associates to uphold company standards.
Overview
10
10
years of professional experience
Work History
Customer Service Sales Associate
Duty Free
SeaTac, Washington
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Guided customers in selecting products tailored to their needs, enhancing overall shopping experience.
- Answered incoming telephone calls to provide store, products and services information.
- Executed accurate sales transactions using point-of-sale system, ensuring smooth checkout process.
- Onboarded new associates on company policies and customer service standards, fostering a knowledgeable team.
- Maintained cleanliness of store environment including floors, windows, displays.
Furniture Installer
Office Systems Tech.
Renton, WA
01.2018 - 10.2023
- Collaborated with team members to manage project timelines and installation schedules.
- Read and interpreted furniture prints and models for proper layout.
- Assembled various furniture pieces according to detailed assembly instructions.
- Utilized hand tools and power tools for precise furniture assembly tasks.
- Inspected finished products for quality and adherence to specifications.
- Completed punch lists detailing products that were missing or damaged.
Warehouse Associate
Amazon Fulfillment
Kent , WA
05.2016 - 12.2018
- Packaged orders for shipment, ensuring quality standards were met.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Followed safety guidelines to ensure a secure work environment.
- Assisted in training new associates on safety and warehouse procedures.
Education
High School Diploma -
Devine Word Academy High
Urdaneta, Pang. Philippines06-1986
Skills
- Customer service
- Team collaboration
- Inventory management
- Attention to detail
- Cash register operation
- Staff training
- Punctual attendance
- Training and mentoring
- Time management
Timeline
Customer Service Sales Associate
Duty Free
11.2023 - Current
Furniture Installer
Office Systems Tech.
01.2018 - 10.2023
Warehouse Associate
Amazon Fulfillment
05.2016 - 12.2018
High School Diploma -
Devine Word Academy High