Andrew Nelson
Ankeny,IA
Summary
Well-versed in all RCCS duties, including great familiarity with relevant Medicare and insurance guidelines. Over 5 years in management and leadership positions in fast-paced and occasionally high stress environments. Willingness to take on complex problems and adapt whenever required.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Respiratory Customer Care Specialist
UnityPoint at Home
Urbandale, IA
08.2022 - Current
- Function as a liaison between the patient, physician, insurance, and UPaH
- Trained and mentored new staff on workflow processes.
- Coordinate patient care alongside other departments to streamline referrals with multiple therapies.
- Provide experienced input and suggestions during the implementations of new or updated processes.
Line Cook
Ankeny Diner
Ankeny, IA
02.2016 - 07.2022
- Open the kitchen prior to restaurant opening. Create dishes for specials as well as soups and regular menu items. Communicate with front of house staff as needed while making food tickets to order. Clean and re-stock kitchen as shift ends as well as clean and maintain equipment as needed.
General Manager (GM)
Papa John's
Ankeny, IA
11.2019 - 10.2021
- Handle regular restaurant duties in addition to scheduling, payroll, inventory, food orders, hiring and other managerial duties.
Education
High school diploma -
Ankeny High School
Ankeny, IA08-2016
Skills
- Documentation Review
- General Customer Service
- CPAP Troubleshooting
- Inventory Control
- Payroll
- Restaurant and Kitchen Management
- Food Safety
- POS
- Leadership
- Labor Cost Analysis
- Supervising Experience
- Profit & Loss
- Forecasting
- Employee Orientation
- Banquet Experience
- Strategic Planning
- Catering
- Cooking
Certification
ServSafe
Timeline
Respiratory Customer Care Specialist
UnityPoint at Home
08.2022 - Current
General Manager (GM)
Papa John's
11.2019 - 10.2021
Line Cook
Ankeny Diner
02.2016 - 07.2022
High school diploma -
Ankeny High School