Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies
Quote
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Andrew Nish

Assistant Retail Store Manager
Long Beach,CA

Summary

Authorized to work in the US for any employer.

Astute and enterprising Assistant Retail Store Manager successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for meaningful work and willingness to take on any challenge.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Retail Store Manager

Rip Curl USA
Seal Beach, CA
06.2021 - Current
  • Train and manage associates in customer service and sales techniques.
  • Train team members in successful strategies to meet operational and sales targets.
  • Manage store organization, maintenance and purchasing functions.
  • Assist Manager in interview process of prospective employees and provided feedback.
  • Develop innovative and creative merchandise displays to drive point-of-sale purchases.
  • Assess sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Coordinate weekly conferences with store associates to communicate sales and customer service goals.
  • Manage scheduling for store shifts to accomplish proper staffing.
  • Multiply earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Generate repeat business by developing and maintaining strong team of 10 employees devoted to customer service

Retail Supervisor

Rip Curl USA
Seal Beach, CA
01.2019 - 06.2021
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening

Sales Associate

Rip Curl USA
Seal Beach, CA
10.2017 - 09.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Increased sales by offering advice on purchases and promoting additional products.

Warehouse Worker

Box Brothers
Inglewood, CA
06.2016 - 08.2016
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Consistently lifted materials weighing as much as 75 pounds.


Education

High School Diploma -

Millikan Senior High School
Long Beach, CA
08.2014 - 06.2018

Associate of Arts - Communication Studies

Orange Coast College
Costa Mesa, CA
08.2020 - Current

Skills

  • Staff Scheduling
  • Goal Setting
  • Employee Motivation
  • Policy Development and Enforcement
  • Quality Assurance
  • Department Oversight
  • Training Management
  • Performance Assessment
  • Decision Making
  • Verbal and Written Communication
  • Customer Service Management
  • Team Leadership
  • Dependable and reliable
  • Documentation expertise
  • Strong multi-tasking
  • Decision-making skill
  • Accurate money handling
  • Meticulously detail-oriented
  • Quality assurance

Additional Information

While working full-time, I am also currently a full-time student at Orange Coast College, perusing my degree in Communication Studies.

Hobbies

Surfing

Playing Guitar

Music

Swimming

Hiking

Aviation

Vinyl Record Collecting


Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

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Andrew NishAssistant Retail Store Manager