Andrew N O'Neill

Oversee daily operations of the virtual reality entertainment center, ensuring smooth and efficient service delivery. Responsible for closing the store, securing all assets, and finalizing end-of-day financial reports. Supervise and support team members during shifts, managing scheduling, task delegation, and conflict resolution. Maintain in-depth knowledge of the POS system, handling transactions, refunds, inventory management, and training new employees on system use. Ensure adherence to company policies and deliver a high-quality customer experience through leadership and operational excellence

• Experienced Military Police Officer with 5 years of service in the US Army, committed to maintaining community safety and security.
• Served at Fort Hood, Texas, and Rhine Ordnance Barracks, Germany, with missions that extended across Europe.
• Skilled in deescalating high-tension situations and responding to life-threatening calls with precision and composure.
• Possesses extensive knowledge in marksmanship, physical fitness, and leadership, consistently demonstrating the ability to make critical decisions under pressure.
• Dedicated to upholding the highest standards of duty and integrity while leading and mentoring others.
• Military Awards and Decorations:
  - Awarded 2 Army Achievement Medals for outstanding performance and dedication to duty
  - Earned the National Defense Service Medal and Global - War on Terrorism Service Medal
  - Received the Armed Forces Service Medal for participation in designated military operations
  - Overseas Service Ribbon in recognition of extended service abroad
  I also participated in multiple multinational exercises that helped better prepare our nations readiness.

• Responsibilities included unloading trucks, restocking shelves, and ensuring the availability of products for customers.
• Provided exceptional customer service by assisting with product inquiries, addressing concerns, and retrieving small pets for customers.
• Experienced in operating the cash register and handling transactions with accuracy.
• Known for maintaining a well-organized work environment and contributing to a positive shopping experience.

• Experienced banquet hall team member with a strong background in bartending, guest services, and event space management, primarily focused on weddings.
• Skilled in providing exceptional service to guests, ensuring a memorable experience.
• Proficient in event preparation, setup, and breakdown, with a keen eye for detail and a commitment to maintaining high standards of quality and efficiency.
• Adept at working in fast-paced environments, collaborating effectively with team members, and adapting to the dynamic needs of each event.