Andrew Nottingham
Hays
Summary
Detail-oriented Lead Service Technician with expertise in mechanical troubleshooting and diagnostic skills. Proven ability to enhance service operations and ensure customer satisfaction through attention to detail and process improvements. Very quick learner and enjoys new challenges and learning new things.
Overview
6
6
years of professional experience
Work History
Lead Service Technician
Briney Motorsports LLC
Hays, KS
10.2022 - Current
- Oversaw daily tasks of other technicians to ensure proper procedures, safety, attention to detail, and customer satisfaction
- Diagnosed complex electrical and mechanical faults on UTV's, PWC's, Boats, ATV's, and other vehicles.
- Diagnosed issues and restored small engines, ensuring optimal functionality for various applications.
- Managed inventory levels to ensure consistent supply of shop materials.
- Collaborated with management on strategic initiatives to enhance service offerings and customer engagement.
- Implemented process improvements that reduced service turnaround time while maintaining quality standards.
- Maintained detailed records of all service activities, facilitating easy tracking of work history and warranty information for clients.
Lead Service Technician
Pools Plus of Hays LLC
Hays, KS
05.2020 - 10.2022
- Trained and mentored junior technicians on installation and maintenance protocols for pool systems.
- Diagnosed and repaired various mechanical and electrical issues in pool equipment, including electrical pumps, filtration systems, heaters, and electronic chlorination systems.
- Executed setup of newly delivered hot tubs, ensuring proper power connections.
- Coordinated service schedules, optimizing technician routes for improved response times and productivity.
- Designed and constructed pool equipment and plumbing systems on newly constructed pools
- Corrected and maintained chemistry in pools and spas.
Education
Associate of Applied Science - Automotive Technology
North Central Kansas Technical College (NCK Tech)
Hays, KS05-2021
High School Diploma -
Hays High School
Hays, KS05-2019
Skills
- Pump maintenance
- Mechanical troubleshooting
- Diagnostic skills
- Hydraulic systems
- Electrical systems
- Air compressors
- Mechanical aptitude
- Customer service
- Mechanical tools
- Attention to detail
- Work with minimal supervision
- Flexible and adaptable
Timeline
Lead Service Technician
Briney Motorsports LLC
10.2022 - Current
Lead Service Technician
Pools Plus of Hays LLC
05.2020 - 10.2022
Associate of Applied Science - Automotive Technology
North Central Kansas Technical College (NCK Tech)
High School Diploma -
Hays High School