Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrew Osterman

Newberg

Summary

Experienced technician with a strong track record in troubleshooting, customer service, and analytics. Over a decade of hands-on experience, demonstrating a high level of proficiency. Possesses a diverse skill set encompassing maintenance, design, and production. Expertise in many fields, adept at navigating challenges and finding innovative solutions. Known for proactive problem-solving and a results-oriented mindset. Adaptable, creative, and dedicated to making meaningful contributions that drive organizational success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx
05.2025 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Primary Tech/Owner Operator

ShredEx Service
12.2022 - Current
  • Mobile PEV repair and builds.
  • Driving a remodeled 35 foot stepvan delivery vehicle cross country.
  • Managing budgets, accounts, and costs.
  • Coordinating with event organizers.

Ice Cream Service Rep/Production Worker

Cream Northwest
08.2019 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Collaborate on new flavor combinations and products
  • Opening and closing responsibilities
  • Produced large batches of product
  • Maintained quality standards of texture, flavor, and consistency
  • Organized work to meet demanding production goals.
  • Took on additional shifts during peak work periods and resolved issues quickly to maintain productivity goals.
  • Provided details on seasonal flavor availability, ingredient source, allergens, and specials.

Parts Assembler/Shipping Clerk

Classic Heat Source
08.2022 - 05.2025
  • Assembled components with minimal supervision
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Tested finished products to perform quality assurance and identify discrepancies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.

PEV Technician

JK Floating
08.2022 - 05.2025
  • Built and programmed custom boards for clients
  • Performed troubleshooting and diagnostics on malfunctioning boards
  • Repaired or replaced damaged components
  • Designed, manufactured, and tested new components/tools

CNC Cutter Operator/Large Format Printer Operator

Duggal Visual Solutions
01.2022 - 08.2022
  • Managed large workload in fast-paced environment with interruptions and tight deadlines.
  • Operated large format CNC cutting machines and printers to make detailed custom cuts for various types of products.
  • Reported issues or problems to management relating to materials to be cut.
  • Took materials and cut to proper dimensions based on production order specifications.
  • Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
  • Drove company van to pick up and deliver materials and orders

Shift Lead

Cold Stone Creamery & Blimpie Sub Shop
05.2017 - 06.2019
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Crew Member

Thai the Knot Asian Kitchen
10.2017 - 06.2018
  • Cross-trained in all positions including cook, front counter host/order taker, server, dishwasher
  • Prepped food and kept area clean according to Oregon Health Authority standards.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Newberg High School
Newberg, OR
06.2017

Skills

  • Commercial driving
  • Excellent customer service
  • Extensive 3D printing experience
  • Engineering mechanical solutions
  • Assembly and production
  • Onewheel designing, building, programming, maintaining, and racing
  • 3D modeling and design
  • Troubleshooting and diagnosis
  • Staff education and training
  • Maintenance and repairs

Certification

  • DOT Certified

Timeline

Delivery Driver

FedEx
05.2025 - Current

Primary Tech/Owner Operator

ShredEx Service
12.2022 - Current

Parts Assembler/Shipping Clerk

Classic Heat Source
08.2022 - 05.2025

PEV Technician

JK Floating
08.2022 - 05.2025

CNC Cutter Operator/Large Format Printer Operator

Duggal Visual Solutions
01.2022 - 08.2022

Ice Cream Service Rep/Production Worker

Cream Northwest
08.2019 - Current

Crew Member

Thai the Knot Asian Kitchen
10.2017 - 06.2018

Shift Lead

Cold Stone Creamery & Blimpie Sub Shop
05.2017 - 06.2019

High School Diploma -

Newberg High School