Andrew Osterman
Newberg
Summary
Experienced technician with a strong track record in troubleshooting, customer service, and analytics. Over a decade of hands-on experience, demonstrating a high level of proficiency. Possesses a diverse skill set encompassing maintenance, design, and production. Expertise in many fields, adept at navigating challenges and finding innovative solutions. Known for proactive problem-solving and a results-oriented mindset. Adaptable, creative, and dedicated to making meaningful contributions that drive organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
FedEx
05.2025 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Primary Tech/Owner Operator
ShredEx Service
12.2022 - Current
- Mobile PEV repair and builds.
- Driving a remodeled 35 foot stepvan delivery vehicle cross country.
- Managing budgets, accounts, and costs.
- Coordinating with event organizers.
Ice Cream Service Rep/Production Worker
Cream Northwest
08.2019 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Collaborate on new flavor combinations and products
- Opening and closing responsibilities
- Produced large batches of product
- Maintained quality standards of texture, flavor, and consistency
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods and resolved issues quickly to maintain productivity goals.
- Provided details on seasonal flavor availability, ingredient source, allergens, and specials.
Parts Assembler/Shipping Clerk
Classic Heat Source
08.2022 - 05.2025
- Assembled components with minimal supervision
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Tested finished products to perform quality assurance and identify discrepancies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
PEV Technician
JK Floating
08.2022 - 05.2025
- Built and programmed custom boards for clients
- Performed troubleshooting and diagnostics on malfunctioning boards
- Repaired or replaced damaged components
- Designed, manufactured, and tested new components/tools
CNC Cutter Operator/Large Format Printer Operator
Duggal Visual Solutions
01.2022 - 08.2022
- Managed large workload in fast-paced environment with interruptions and tight deadlines.
- Operated large format CNC cutting machines and printers to make detailed custom cuts for various types of products.
- Reported issues or problems to management relating to materials to be cut.
- Took materials and cut to proper dimensions based on production order specifications.
- Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
- Drove company van to pick up and deliver materials and orders
Shift Lead
Cold Stone Creamery & Blimpie Sub Shop
05.2017 - 06.2019
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Crew Member
Thai the Knot Asian Kitchen
10.2017 - 06.2018
- Cross-trained in all positions including cook, front counter host/order taker, server, dishwasher
- Prepped food and kept area clean according to Oregon Health Authority standards.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Newberg High School
Newberg, OR06.2017
Skills
- Commercial driving
- Excellent customer service
- Extensive 3D printing experience
- Engineering mechanical solutions
- Assembly and production
- Onewheel designing, building, programming, maintaining, and racing
- 3D modeling and design
- Troubleshooting and diagnosis
- Staff education and training
- Maintenance and repairs
Certification
- DOT Certified
Timeline
Delivery Driver
FedEx
05.2025 - Current
Primary Tech/Owner Operator
ShredEx Service
12.2022 - Current
Parts Assembler/Shipping Clerk
Classic Heat Source
08.2022 - 05.2025
PEV Technician
JK Floating
08.2022 - 05.2025
CNC Cutter Operator/Large Format Printer Operator
Duggal Visual Solutions
01.2022 - 08.2022
Ice Cream Service Rep/Production Worker
Cream Northwest
08.2019 - Current
Crew Member
Thai the Knot Asian Kitchen
10.2017 - 06.2018
Shift Lead
Cold Stone Creamery & Blimpie Sub Shop
05.2017 - 06.2019
High School Diploma -
Newberg High School