Andrew Owodunni

• Delivered exceptional customer service by providing courteous, patient‑centered support, families, visitors, and internal staff to ensure a welcoming and respectful environment.
• Supported efficient clinic operations by identifying and communicating patient flow issues to supervisors to prevent delays and improve service delivery.
• Managed complete patient registration including insurance verification, obtaining required signatures, and ensuring compliance with billing, privacy, and regulatory standards.
• Coordinated scheduling and follow‑up by arranging appointments and procedures, providing clear visit‑closure instructions, and preparing patients for subsequent care steps.
• Ensured billing and documentation accuracy by reconciling department schedules to support correct billing, dictation, and data collection for all patient encounters.
• Maintained strong technical competency through proficient use of electronic health record systems, registration software, and scheduling platforms.
• Stayed current on healthcare policies by participating in ongoing training related to service excellence, insurance guidelines, registration standards, and scheduling procedures.
• Handled payments within financial guidelines by collecting patient payments in alignment with organizational policies and directing patients to appropriate financial resources when needed.
• Supported care coordination by viewing, documenting, and printing information from electronic health records to assist clinical teams and enhance continuity of care.

• Led full-stack operations for a portfolio of 10+ internal and external websites, maintaining direct accountability for the performance, reliability, and data-driven optimization of these critical digital assets.
• Orchestrated the coalition's comprehensive Search Engine Optimization strategy, utilizing keyword research, technical site enhancements, and content optimization to drive measurable growth in organic search rankings and user engagement.
• Utilized advanced web development techniques to streamline site functionality, improve user experience, and integrate innovative features that supported the coalition's mission and operational goals.
• Led the development and implementation of a dynamic content strategy, leading to a significant increase in user engagement and site traffic. Oversaw the lifecycle of content creation from ideation and writing to publishing and analytics, ensuring content was SEO optimized, on brand, and targeted to the intended audience.
• Spearheaded the implementation of key security features to safeguard the integrity and confidentiality of data across websites, enhancing the coalition's digital infrastructure against potential cyber threats.

Examples:

• https://buildingdecarb.org
• https://heatpumppartnership.org
• https://www.switchison.org (Headless CMS)

• Managed a diverse portfolio of social media platforms, producing high-quality content that consistently resonated with target users and sparked meaningful online conversations.
• Authored persuasive copy across a wide range of digital channels, including websites, email marketing campaigns, and social media which directly improved conversion rates and strengthened the overall brand voice. Demonstrated significant versatility in tone, carefully adapting messaging to align with the specific needs of different audiences and project objectives.
• Served as the primary liaison between marketing, design, and product teams, ensuring that all brand messaging remained cohesive while driving project execution toward completion.
• Orchestrated the full lifecycle of virtual and in-person events, taking ownership of every phase from initial ideation through final execution.

• Deploy advanced SEO tactics including comprehensive keyword research and technical site enhancements to boost search visibility and drive measurable organic traffic growth
• Designed ROI-focused paid and organic advertising campaigns across digital platforms, utilizing data-driven insights to maximize returns on marketing spend.
• Produced engaging, branded content that aligned with clients' strategic business goals, building brand authority and deepening audience engagement across digital channels.
• Executed targeted SMS and email marketing campaigns, nurturing leads through the sales funnel and achieving consistent conversion results.
• Oversee end to end website operations, maintaining optimal design site functionality, and a user-centric experience to maximize conversion success.

https://briviodigital.com/

• Led design and development of user-centric e-commerce platforms prioritizing intuitive user experience (UX) and interface (UI) design, resulting in higher sales conversion rates and a consistent shopping experience across desktop and mobile devices through responsive design principles.
• Developed custom site features and integrated essential third-party APIs, including payment gateways, inventory management systems, and customer relationship management tools, to automate manual workflows and enhance overall platform functionality.
• Applied advanced web performance optimization techniques to significantly reduce page load times and improve site speed, directly resulting in lower bounce rates and a measurable increase in both page views and customer retention.
• Executed comprehensive SEO strategies that improved organic search rankings, utilizing web analytics tools to monitor traffic patterns and user behavior, informing data-driven decisions that enhanced site visibility and visitor engagement.