Andrew Park
Pawn Broker
Phoenix,AZ
Summary
Seasoned Lead Pawnbroker with a proven track record at Firstcash Inc, showcasing expertise in inventory management and exceptional customer relationship building. Leveraged merchandising strategies and loan processing skills to enhance store visibility and performance. Adept at training teams, ensuring top-notch service and safety protocols.
Overview
17
17
years of professional experience
Work History
Lead Pawnbroker / Sales Lending Associate
Firstcash Inc
Phoenix, AZ
02.2020 - Current
- Monitored daily operations of the store including cash management, customer service, sales, inventory control, security systems and staff scheduling.
- Resolved customer complaints in a professional manner while ensuring a positive customer experience.
- Ensured safety protocols were followed at all times within the store environment.
- Implemented marketing strategies that increased visibility of the store in the community as well as online presence.
- Trained new employees on how to accurately evaluate merchandise for loans or purchases according to established criteria.
Equipment Maintenance Technician II
Pga Tour
Las Vegas, Nevada
08.2014 - 01.2020
- Maintained up-to-date records of all maintenance activities performed on the equipment.
- Ordered replacement parts or supplies needed for repairs or preventive maintenance tasks.
- Verified that all safety features were operational before returning devices to service after repair work was completed.
- Maintained equipment performance by cleaning and lubricating components.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Audio Visual Technician
audio visual one
Las Vegas, NV
06.2008 - 06.2014
- Maintained an inventory of all AV supplies such as cables, connectors, adapters.
- Ensured compliance with safety regulations when handling electrical equipment.
- Performed maintenance checks on all audio visual equipment to ensure proper operation.
- Employed best practices and safety protocols during equipment installations.
Education
High School Diploma -
Ed W Clark High School
Las Vegas, NV05-2008
Skills
- Merchandising strategies
- Team leadership experience
- Inventory management expertise
- Customer relationship building
- Advanced sales techniques
- Loan processing expertise
- Training and coaching
- Item evaluations
Languages
English
Native/ Bilingual
Spanish
Professional
Custom
i have been running my own online business called A.P Guitars thru ebay and reverb.com for my guitar business since 2019 i buy,trade,sell and do repairs on guitars and guitar related items.I also train jiu-jitsu at Exodus self defense school with my wife and 2 daughters we all have competed at the azbjj touements here in az but if you ask me what is my passion i have to say being a great husband and father figure to my family
Timeline
Lead Pawnbroker / Sales Lending Associate
Firstcash Inc
02.2020 - Current
Equipment Maintenance Technician II
Pga Tour
08.2014 - 01.2020
Audio Visual Technician
audio visual one
06.2008 - 06.2014
High School Diploma -
Ed W Clark High School
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