Andrew Parker
Dover,NH
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and telecommunication. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Strafford County Community Action
Dover, NH
04.2024 - 08.2024
- Directed and forwarded all client calls to their respective departments.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Ran and operated the food pantry, providing hundreds of meals weekly to clients.
Guest Advocate
Target
Somersworth, NH
09.2021 - 04.2024
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Answered customer inquiries regarding store policies and procedures.
Education
Bachelor of Science - Electrical Engineering
Wentworth Institute of Technology
Boston, MA08-2027
High School Diploma -
Dover Senior High School
Dover, NH06-2023
Skills
- Departmental support
- Mail Sorting
- Guest Relations
- Customer Service
- Call Routing
- Appointment confirmation
- Listening Skills
- Proficient in Excel
- Email and telephone decorum
Affiliations
- Marching Band (Boston University)
- Skiing
Accomplishments
- Varsity Ski Team Captain
- Drumline Section Leader
- Louis Armstrong National Scholastic Jazz Award
References
References available upon request.
Timeline
Front Desk Receptionist
Strafford County Community Action
04.2024 - 08.2024
Guest Advocate
Target
09.2021 - 04.2024
Bachelor of Science - Electrical Engineering
Wentworth Institute of Technology
High School Diploma -
Dover Senior High School
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