ANDREW PHAN
Streamwood,IL
Summary
Proven Sales Development Representative at Spring Labs, adept in leads prospecting and CRM management, significantly enhanced customer relationships through strategic outreach and meticulous trend analysis. Excelled in cold calling and customer communication, demonstrating a strong blend of analytical and interpersonal skills. Achieved notable success in lead generation and partnership building, setting a benchmark for excellence in sales and customer service.
Overview
5
5
years of professional experience
Work History
Sales Representative
Power Home Remodeling
08.2025 - Current
- Cultivated relationships with potential clients to drive sales growth and customer engagement.
- Conducted product presentations that effectively communicated value propositions to diverse audiences.
- Utilized CRM systems to track sales activities, manage customer interactions, and streamline processes.
- Collaborated with team members to develop targeted marketing strategies that enhanced lead generation efforts.
Sales Development Representative
Spring Labs
09.2023 - 11.2024
- Notable Cold Generated Leads (Mayo Clinic, Ernst & Young, Fifth Third Bank, RoundPoint Mortgage)
- Performed targeted outbound calling to prospect for sales opportunities.
- Leveraged CRM to track and forecast activities.
- Utilized the CRM system to track customer interactions, analyze trends, and generate reports.
- Prospected potential customers through cold calling, emailing, and social media outreach.
- Monitored competitor trends and market shifts to maintain the company's relevance.
- Built and established strong relationships with customers, enabling long-term partnerships.
- I cold-called potential customers to generate leads.
Construction Worker
Wes Granite
05.2022 - 10.2022
- Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team.
- Worked collaboratively with teams of other construction workers.
- Followed verbal and written instructions from supervisors.
Server Manager
The Seville Banquet Hall
10.2021 - 05.2022
- Helped customers select food and beverages by presenting menu and offering suggestions or recommendations.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Busboy
The Royal Fox Country Club
05.2021 - 09.2021
- Provided excellent customer service by promptly greeting guests and responding to requests in a friendly, courteous manner.
- Maintained cleanliness of dining area by removing used dishes, glassware, flatware, condiments and other items from tables.
- Assisted wait staff with serving food to guests when needed.
Education
Finance
St. Ambrose University
Davenport, IA12.2024
High School Diploma - undefined
Schaumburg High School
Schaumburg, IL05.2022
Skills
- Leads prospecting
- Cold calling
- Email outreach
- Lead qualification
- Objection handling
- CRM management
- Customer relationship building
- Social selling
- Outreachio
- Hubspot
- ZoomInfo
- Apollo
- Salesforce
- Customer relations
Timeline
Sales Representative
Power Home Remodeling
08.2025 - Current
Sales Development Representative
Spring Labs
09.2023 - 11.2024
Construction Worker
Wes Granite
05.2022 - 10.2022
Server Manager
The Seville Banquet Hall
10.2021 - 05.2022
Busboy
The Royal Fox Country Club
05.2021 - 09.2021
Finance
St. Ambrose University
High School Diploma - undefined
Schaumburg High School