Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Pietropinto

Cleveland,OH

Summary

Dynamic and reliable professional with a proven track record at Black Forest, where I excell in high-volume environments and developed a loyal clientele through exceptional customer service and expertise in liquor, beer, and wine. Skilled in responsible alcohol service and effective communication, I consistently exceeded customer expectations, enhancing satisfaction and fostering lasting relationships.

Overview

9
9
years of professional experience

Work History

Bartender

Black Forest
2023.09 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Reference: Owner, Rick (216) 990 9552

Carpet Installer

John Garrard's Flooring Service
2022.09 - Current
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.

Reference: Owner, John (216) 538 4547

Bartender

Cork And Bottle
2015.07 - 2020.06
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Reference: Manager, Ashley (330) 704 9543

Education

High School Diploma -

Mayfield High School
Cleveland, OH
05.2016

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Outgoing Personality
  • Clear and effective communication
  • Responsible Alcohol Service

Timeline

Bartender

Black Forest
2023.09 - Current

Carpet Installer

John Garrard's Flooring Service
2022.09 - Current

Bartender

Cork And Bottle
2015.07 - 2020.06

High School Diploma -

Mayfield High School
Andrew Pietropinto