ANDREW PLUM
SOUTH MILLS,NC
Summary
Experienced with branch operations management, ensuring smooth daily functions and goal achievement. Utilizes strategic planning and team leadership to drive performance and efficiency. Track record of enhancing customer satisfaction and operational excellence.
Overview
18
18
years of professional experience
Work History
Branch Leader and Small Business Specialist
Truist
08.2012 - Current
- Responsible for managing multiple branches with 3-8 employees
- Tasked with turning underperforming branches around through excellent leadership and coaching
- Providing financial advice to affluent clients through consultative conversations
- Proactively manage existing business relationships and provide cash flow solutions
- Responsible for generating new business households through effective prospecting and networking
- Consistently recognized as top performing Branch Leader in the Virginia East Region
Certified Relationship Banker II
BB&T
04.2008 - 08.2012
- Achieved multiple awards for outstanding customer service and sales
- Identified as top performer for outstanding sales of deposit and loan products
- Accountable for acquiring new clients and maintaining a positive retention of existing clients
- Review financial date for accuracy, completeness and compliance
- Analyze financial information from clients in order to recommend financial solutions
Assistant Manager
Chevy Chase Bank
01.2007 - 01.2008
- Effectively managed employees to be able to exceed branch sales goals
- Provided coaching techniques for employees providing them with growth opportunities
- Accountable for generating new business through self-source and sales leads
- Gainted understanding of the importance to multitask and prioritize tasks
- Recommended financial solutions to help clients reach financial success and stability
- Learned essential interviewing techniques for new hires
Education
Bachelor of Arts - Business Administration And Management
Longood University
Farmville, VA05-2005
Skills
- Team management
- Sales leadership
- Staff development
- Innovation skills
Accomplishments
- Longwood Mens Soccer, August 1998-2002
- Captain of 2001 CVAC Championship Team
- Adidas All-American in 2001
Timeline
Branch Leader and Small Business Specialist
Truist
08.2012 - Current
Certified Relationship Banker II
BB&T
04.2008 - 08.2012
Assistant Manager
Chevy Chase Bank
01.2007 - 01.2008
Bachelor of Arts - Business Administration And Management
Longood University
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