Dynamic professional known for strong problem-solving skills and crisis management. Experience in training staff and promoting a positive work environment, committed to delivering excellent customer service and driving team success.
Overview
7
7
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Tobyhanna
07.2023 - Current
Supervised daily operations and ensured compliance with health regulations.
Trained and mentored staff on customer service and food preparation standards.
Maintained cleanliness and organization of the restaurant environment at all times.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Lifeguard
Camelback Resort
Tannersville
02.2022 - 12.2022
Responded swiftly to emergencies, providing first aid and rescue assistance as needed.
Conducted regular equipment checks, ensuring lifeguard gear was functional and ready.
Enforced facility policies while promoting a positive atmosphere for guests.
Collaborated closely with team to identify issues and quickest methods for remediation.
Lifeguard
Perfect day at CocoCay
Berry islands
02.2019 - 12.2022
Monitored pool activities to ensure guest safety and compliance with regulations.
Collaborated with team members to maintain a clean and safe pool environment.
Attended training sessions to stay updated on safety protocols and rescue techniques.