Andrew Pruett
Richmond ,TX
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Satisfaction Specialist
Sagesure
09.2023 - Current
- Engaged with department leadership to develop and present strategic solutions aimed at enhancing retention for policyholders and addressing agency escalations.
Customer Account Specialist / Producer
Tallas Insurance
04.2022 - 08.2024
- Analyzed current client portfolios and implemented policy reviews to optimize cross-selling strategies and expand business growth.
Overnight Audit
Marriott
12.2019 - 09.2021
- Enhanced premises security by implementing effective monitoring strategies. Streamlined guest check-in and room assignment processes to improve efficiency. Optimized daily duty resets to facilitate staff rollovers.
Warehouse Logistics Specialist / Ops Manager
Victory ASAP Trans.
10.2016 - 10.2019
- Optomized scheduling and routing for deliveries on behalf of contracted clients, ensuring timely adjustments and communication regarding varied ETAs.
Education
Associate of Science - NURSING
UEI Technical School of
Chula Vista, CA05.2012
Skills
-Executed comprehensive problem-solving strategies to identify and resolve operational challenges
-Facilitated effective communication strategies to enhance team collaboration
-Executed comprehensive underwriting assessments to evaluate risk and ensure compliance with industry standards
Certification
- Property and Casualty
- Life and Health
Timeline
Customer Satisfaction Specialist
Sagesure
09.2023 - Current
Customer Account Specialist / Producer
Tallas Insurance
04.2022 - 08.2024
Overnight Audit
Marriott
12.2019 - 09.2021
Warehouse Logistics Specialist / Ops Manager
Victory ASAP Trans.
10.2016 - 10.2019
Associate of Science - NURSING
UEI Technical School of