Andrew Renshaw
Oklahoma City
Summary
To continue to explore my passion for Opticianry, and find the right place to utilize my love for this profession..
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certifed Optician
Warby Parker
Oklahoma City
04.2025 - Current
- Dispensed eyewear and provided fitting adjustments, improving customer satisfaction and ensuring proper fit.
- Educated customers on lens options and frame styles for informed choices.
- Verified accuracy of optical lab invoices against orders placed for customers' eyewear.
- Used specialized tools to repair broken frames or replace lenses.
- Investigated and resolved customer complaints, adjusting and repairing eyewear to restore functionality and enhance customer experience.
Optician
Eyemart Express
Oklahoma City
07.2024 - 04.2025
- Sold and recommended eyewear products and services in retail and clinical settings to enhance customer satisfaction and contribute to revenue growth.
- Provided adjustments and repairs to eyewear for optimal fit and comfort.
- Managed inventory of frames, lenses, and optical supplies to ensure availability and meet customer demand.
- Collaborated with various insurance companies to optimize patient benefits and streamline claims processing.
Insurance Agent
AAA Insurance
Oklahoma City
10.2015 - 09.2019
- Delivered tailored insurance solutions to align with client needs and preferences.
- Informed customers about plan features, pricing, and availability to facilitate informed decisions.
- Conducted thorough policy reviews to ensure compliance and coverage adequacy.
- Addressed customer inquiries and resolved issues to enhance service satisfaction.
Bartender
Big Dick's Roadhouse
Mustang
03.2013 - 10.2015
- Provided excellent customer service, engaging with patrons to enhance their experience.
- Trained new bartenders on drink preparation and bar operations effectively.
- Ensured cleanliness and organization of bar area and inventory, contributing to a welcoming environment for patrons.
- Processed payments accurately at cash register, facilitating smooth transactions for customers.
Pharmacy Technician
Walgreens Pharmacy
Oklahoma City
04.2011 - 03.2013
- Assisted pharmacists in preparing prescriptions and effectively managing inventory to ensure timely medication availability.
- Dispensed medications accurately and efficiently to customers.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Processed insurance claims and securely managed patient records, ensuring compliance with privacy regulations.
- Delivered excellent customer service by promptly addressing inquiries and resolving issues to enhance patient satisfaction.
Project Coordinator
FedEx Office
Oklahoma City
12.2007 - 04.2011
- Coordinated print production projects from start to finish, ensuring deadlines were met.
- Coordinated project timelines and schedules for print and shipping services, ensuring timely delivery.
- Facilitated communication between teams to align project objectives and enhance clarity.
- Implemented process improvements to enhance workflow efficiency within the team.
- Established and maintained quality performance metrics to meet objectives.
- Reviewed and edited documents for accuracy to ensure quality in final print production.
Skills
- Eyewear dispensing
- Frame fitting
- Optical lab verification
- Lens education
- Optical troubleshooting
- Optical inventory management
- Insurance coordination
- Customer relationship management
- Sales proficiency
- Attention to detail
- Problem solving
- Effective communication
- Customer service
Certification
- ABO Spectacle - 2026
Timeline
Certifed Optician
Warby Parker
04.2025 - Current
Optician
Eyemart Express
07.2024 - 04.2025
Insurance Agent
AAA Insurance
10.2015 - 09.2019
Bartender
Big Dick's Roadhouse
03.2013 - 10.2015
Pharmacy Technician
Walgreens Pharmacy
04.2011 - 03.2013
Project Coordinator
FedEx Office
12.2007 - 04.2011