Andrew Retter
Smokehouse 52 BBQ
Grass Lake,MI
18
years of professional experience
A results-driven professional with expertise in leadership and team building, aiming to enhance the overall work experience and drive business growth and sales for innovative companies. Deep understanding of strategic planning, vendor management, and event coordination, ensuring seamless service from start to finish. Proven ability to foster collaboration and adapt to dynamic event needs, consistently achieving remarkable results. Well-versed in customer relationship management.
Work History
Outside Sales & Catering Manager
1 Year 10 Months- Supervised catering team performance, assigning responsibilities and maintaining service standards during high-volume events.
- Directed catering operations, coordinating event logistics, staffing, and delivery timelines for off-site service.
- Reviewed event details, confirmed counts, and resolved order changes to prevent service errors.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Increased sales by more than 150% in one calendar year.
FOH Manager, General Manager, Regional Manager
7 Years 9 Months- Managed a team of 60-120+ employees toward desired goals.
- Supervised front-of-house operations, ensuring smooth guest flow and consistent service standards.
- Implemented service improvements that strengthened team accountability and customer satisfaction.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Kitchen Manager, General
7 Years 11 Months- Enforced sanitation, food safety, and cleanliness standards throughout BOH areas.
- Managed inventory, ordering, and stock rotation to reduce waste and shortages.
- Monitored food costs and portioning to maintain budget compliance.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Education
Bachelor of Science - Environmental Conservation
Skills
Leadership
Communication Skills
Organizational Skills
Team Building
Team Management
New Business Development
Entrepreneurial Mindset
Food & Beverage
Timeline
Outside Sales & Catering Manager
Smokehouse 52 BBQ
11.2024 - 09.2026Read More
FOH Manager, General Manager, Regional Manager
Smokehouse 52 BBQ
02.2017 - 11.2024Read More
Kitchen Manager, General
Aubree's Pizzeria & Grill
08.2008 - 07.2016Read More
Northern Michigan University
Bachelor of Science from Environmental Conservation
Read More