Andrew Roach
Bostic,NC
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly learn new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently delivers high-quality work.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Shift Manager
Little Caesars
Forest City, NC
04.2023 - Current
- Efficiently completed all opening and closing duties in accordance with established guidelines.
- Monitored store operations for compliance with company policies and procedures.
- Trained new employees on company policies, procedures, and job responsibilities.
- Provided coaching and guidance to team members when necessary to improve performance.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Investigated customer complaints regarding product quality or availability promptly.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Assisted IT staff in diagnosing and completing maintenance tasks for company computers, servers, printers, and networking equipment
Crew Member
Chick-Fil-A
Boone, NC
08.2022 - 04.2023
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Adhered to health department regulations regarding food handling procedures.
- Assisted in the preparation of food items, such as sandwiches, salads, and nuggets.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Cleaning Technician
Piedmont Kwik Dry
Forest City, NC
05.2022 - 01.2023
- Performed thorough cleaning and maintenance of vacation rentals, covering tasks such as vacuuming carpets, dusting furniture, making beds, dishwashing, trash removal and sanitization of bathrooms.
- Replenished room amenities following established guidelines.
- Monitored room conditions to ensure compliance with cleanliness and tidiness standards.
- Provided timely reporting of maintenance issues and damages to supervisor.
- Cleaned and maintained local businesses outside of regular operating hours by removing trash, dusting surfaces, vacuuming, moping floors, and ensuring facility security upon completion.
Education
High School Diploma -
RS Central High School
Rutherfordton, NC05-2021
Some College (No Degree) - Electrical Systems Tech.
Isothermal Community College
Spindale, NCSkills
- Supply Ordering
- Inventory Control
- Team Development
- Quality Assurance
- Equipment Troubleshooting
- Cash Handling
- Safety Compliance
- Hardware Installation
- Troubleshooting and diagnostics
- Software updating
Certification
- Microsoft Office Specialist Word
- Microsoft Office Specialist PowerPoint
- Microsoft Office Specialist Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Little Caesars
04.2023 - Current
Crew Member
Chick-Fil-A
08.2022 - 04.2023
Cleaning Technician
Piedmont Kwik Dry
05.2022 - 01.2023
High School Diploma -
RS Central High School
Some College (No Degree) - Electrical Systems Tech.
Isothermal Community College