Andrew Robinson
FedEx:Ground
Normal,IL
1
Certification
16
years of professional experience
Results-driven Senior Operations Administrator at FedEx Ground with expertise in critical thinking and complex problem solving. Proven track record in enhancing operational efficiency and accuracy through effective training and leadership. Skilled in data management and Six Sigma methodologies, consistently achieving service consistency and reducing errors in high-pressure environments.
Work History
Senior Operations Administrator
3 Years 8 Months- Supported daily dispatch workflows to keep package processing and delivery moving smoothly.
- Tracked shipment status updates and resolved routing issues using tracking systems and operational reports.
- Entered documentation and managed filing tasks with strong focus on accuracy and compliance.
- Shared schedule updates and service concerns with drivers, supervisors, and cross-functional teams.
- Trained new team members on administrative procedures, recordkeeping standards, and system use.
- Reviewed operational records to confirm completeness, reduce errors, and support service consistency.
Quality Control Inspector
5 Years 1 Month- Recorded inspection findings and kept detailed quality records for traceability and audit support.
- Reviewed incoming and in-process materials for dimensional accuracy, defects, and specification compliance.
- Retrieved access cylinders, tanks, or boxes and verified conformance prior to packaging in accordance with DOT regulations and military standards for shipment of gases.
Skilled Laborer
2 Years 3 Months- Used hand tools and power equipment to support safe, efficient general labor work.
- Moved materials in and out of work areas while keeping pathways clear and organized.
- Followed safety rules and site directions to support compliant daily operations.
- Helped crew members with material handling, setup, and cleanup across job sites.
- Adjusted quickly to changing assignments while keeping work quality on track.
Replenishment Lead
1 Year 9 Months- Motivated by strong personal accountability to supervise and moti ate team productivity by preparing work schedules and assigning specific duties.
- Direct and coordinate activities of inventory replenishment for continental US and Canada for Walmart, Target and Toys R Us by delivery dates..
- Located, selected, and procured materials using SAP in support of Special Retail Division Value-Added Sports operations, adhering to quality department and production requirements.
- Audited and enforced KPI execution operational instructions and standard operating procedures to maintain current, properly implemented facility documentation.
Contract Review Clerk
2 Years 3 Months- Prepared, organized, and reviewed contracts and purchase orders for completeness and accuracy for North Star, Boeing, NASA, NASCAR, and other clients as needed.
- Checked engineering specifications and standards, including engineering drawings, using Microsoft DAX, Atlas, and Excel.
- Tracked material movement between forging, receiving, and warehouse areas.
- Assisted with pyrometry readings for all steel used in aircraft processes.
- Filed inspection reports, steel certifications, and job records in organized systems.
- Worked with supervisors to resolve documentation and inventory discrepancies.
Education
Engineering Assistant - Engineering Assistant
Bachelor of Arts - Operations Management
Skills
Critical Thinking
Administration and Management
Complex Problem Solving
Active Learning
Training and Leadership
Certification
Six Sigma
Strategic Leadership and Management Capstone. University of Illinois
Accomplishments
FedEx Staff Member of the Month for January 2025.
FedEx Staff Member of the Month of May 2024
Timeline
Senior Operations Administrator
FedEx:Ground
02.2023 - CurrentRead More
Quality Control Inspector
Hudson Technology
12.2017 - 01.2023Read More
Skilled Laborer
True Blue
09.2015 - 12.2017Read More
Replenishment Lead
BRG Sports
11.2013 - 08.2015Read More
Contract Review Clerk
Clifford Jacobs Forging
04.2011 - 07.2013Read More
Dawson Technical Institute
Engineering Assistant from Engineering Assistant
Read More
University of Arizona
Bachelor of Arts from Operations Management
Read More