Andrew Senasack
Crofton,MD
Summary
Seasoned Automotive Technician with solid background in vehicle repair and maintenance. Possess strong diagnostic skills, adept at troubleshooting complex mechanical issues while ensuring quality customer service. Demonstrated abilities in team leadership, task management, and effective communication. Previous roles have seen significant improvements in efficiency and customer satisfaction rates due to innovative problem-solving strategies and a commitment to continuous professional development.
Overview
6
6
years of professional experience
Work History
Diagnostic Technician
Protech Automotive Solutions
Lewisvelle, TX
12.2023 - Current
- Maintained accurate records of all diagnostic tests performed and associated results.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Assisted fellow mechanics when necessary during complex repairs.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Tested components with appropriate instruments to ensure proper operation.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Completed required paperwork and delivered to customer.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Lead Technican
Goss garage
Gambrills, MD
06.2018 - 11.2023
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Education
Associate of Applied Science - Automotive Technology
Ferris State University
Big Rapids, MI05-2003
Skills
- Mechanical Knowledge
- Vehicle Inspection
- System Testing
- Diagnostic Equipment Operation
- Advanced troubleshooting
- Electrical diagnostics
Accomplishments
- ASE Certified
- Hyundai Certified
- Toyota Certified
Timeline
Diagnostic Technician
Protech Automotive Solutions
12.2023 - Current
Lead Technican
Goss garage
06.2018 - 11.2023
Associate of Applied Science - Automotive Technology
Ferris State University
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