Andrew Sewell
Tehachapi,CA
Summary
Adept at enhancing customer satisfaction and streamlining online grocery operations, my time at Walmart showcased my ability to manage priorities and exceed order accuracy goals. With a keen focus on customer satisfaction and keeping an upbeat attitude, I consistently improved store efficiency and customer engagement, demonstrating a blend of hard and soft skills critical for retail excellence.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2023 - 08.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Overnight Stocker
Walmart
09.2021 - 06.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Stocked designated items on shelves, end caps and displays.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
High School Diploma -
Inspire Charter School
Tehachapi, CA07.2019
Skills
- Customer Engagement
- Order Accuracy
- Complaint resolution
- Maintaining displays
- Shelf Stocking
- Food safety awareness
- Attention to Detail
- Planning and Organization
- Upbeat and Outgoing Attitude
- Physical Stamina
- Retail knowledge
- Product Knowledge
Timeline
Online Grocery Associate
Walmart
02.2023 - 08.2023
Overnight Stocker
Walmart
09.2021 - 06.2022
High School Diploma -
Inspire Charter School