Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Shin

CARROLLTON,TX

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Professional Warehouse Manager offering 8 years of expertise in supervising and training 10-15 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.

Overview

8
8
years of professional experience

Work History

Parts Manager

Rexi Resale Inc.
02.2022 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Prepared detailed project estimates and reports for management review.
  • Developed and implemented production plans according to client specifications and expectations.

Parts Specialist/CSR Supervisor

Samsung Service Center- Friso, TX
Frisco, TX
03.2021 - 02.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Tracked parts use and charged items to customer accounts for billing.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Stocked and managed stock of parts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Coached and mentored service representatives to deliver polite, professional customer interactions.
  • Supervised large teams with guidance, support and direction for high-quality customer care.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Worked flexible hours across night, weekend and holiday shifts.

Logistics Supervisor

CVE Technology/Phoenix Technology (Rebranded)
05.2016 - 02.2021
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Processed orders by due dates to enable on-time delivery to customers.
  • Trained, scheduled and evaluated [Number] employees.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Reviewed order data to verify transactions and shipping dates.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.

Warehouse Assistant Supervisor

US Army
02.2009 - 03.2016
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Collaborating with other departments to optimize warehouse operations and keep production high.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

High School Diploma -

Plano West Senior High School
Plano, TX
05.2009

Skills

  • Stock Management
  • Inventory Restocking
  • Invoice Processing
  • Demand Forecasting
  • Goal Setting
  • POS Systems Operations
  • Ordering Parts
  • Vendor Relations
  • Customer Relations
  • Inventory Management
  • SAP Understanding
  • Returns Processing
  • MS Office
  • PPE Compliance
  • Planning and Coordination
  • Cultural Awareness

Languages

Korean
Professional Working

Timeline

Parts Manager

Rexi Resale Inc.
02.2022 - Current

Parts Specialist/CSR Supervisor

Samsung Service Center- Friso, TX
03.2021 - 02.2022

Logistics Supervisor

CVE Technology/Phoenix Technology (Rebranded)
05.2016 - 02.2021

Warehouse Assistant Supervisor

US Army
02.2009 - 03.2016

High School Diploma -

Plano West Senior High School

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