Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Shirah

Semmes

Summary

Throughout my professional experience in logistics, dispatching, equipment rentals, and customer service, I have developed strong communication, problem-solving, time management, and decision-making skills. My roles have required me to effectively manage customer relationships, coordinate operations, resolve issues quickly, maintain accurate records, and work efficiently in fast-paced environments. In addition to my professional experience, I was a successful collegiate athlete and team leader who helped lead my program to back-to-back World Series appearances. This experience strengthened my leadership, teamwork, accountability, discipline, and ability to perform under pressure while working toward common goals, qualities that continue to contribute to my success in the workplace.

Overview

4
4
years of professional experience

Work History

Dispatcher/ Equipment Rentals Specialist

Sunbelt Rentals
03.2026 - Current
  • Coordinate with customers, vendors, drivers, and branch personnel to ensure efficient equipment delivery and utilization.
  • Monitored real-time tracking systems to maintain visibility on equipment status.
  • Generate and process purchase orders while coordinating purchasing activities to support customer and operational needs.
  • Review and manage invoices to ensure billing accuracy and timely payment processing.

Customer Service Representative

Southeastern Freight Lines
07.2025 - 02.2026
  • Assisted customers with inquiries and resolved issues effectively.
  • Handled returns and exchanges, ensuring compliance with company policies.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Back of House Team Member

Chick-fil-A
03.2022 - 08.2022
  • Assisted in inventory management by tracking stock levels and reporting shortages to leadership.
  • Prepared food items according to Chick-fil-A standards, ensuring quality and consistency.
  • Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.

Education

B.S.B. in Science of Business - Concentration in Marketing/ Management

William Carey University
Hattiesburg, MS
05-2024

Bachelor of Science - General Studies

Coastal Alabama CC
Bay Minette, AL
05-2022

Skills

  • Data entry
  • Logistics
  • Decision-making
  • Problem-solving
  • Schedule management
  • Customer service

Timeline

Dispatcher/ Equipment Rentals Specialist

Sunbelt Rentals
03.2026 - Current

Customer Service Representative

Southeastern Freight Lines
07.2025 - 02.2026

Back of House Team Member

Chick-fil-A
03.2022 - 08.2022

B.S.B. in Science of Business - Concentration in Marketing/ Management

William Carey University

Bachelor of Science - General Studies

Coastal Alabama CC