Andrew Sibrian
Pomona,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Amazon
07.2020 - Current
- Supervised day-to-day operations to meet performance, quality and expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer experience strategies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Warehouse Associate
Amazon
05.2018 - 07.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
Education
High School Diploma -
Garey High School
Pomona, CA06.2017
Skills
- Business Development Understanding
- Google Drive
- Environmental Policy
- Manage Budgets
- Cost Control
- Customer Relationship Management
- Facilitating Change
- Cost Analysis and Savings
- Data Trending
- Workflow Processes
- Service Quality
- Investigative Research
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Amazon
07.2020 - Current
Warehouse Associate
Amazon
05.2018 - 07.2020
High School Diploma -
Garey High School