Jennifer Pavlik
Chester,PA
Summary
Detail-oriented Assistant Manager offers more than 20-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Oak restaurant
14 Balligomingo Rd, PA
03.2015 - 05.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Deli Clerk Manger
Sam and Sam’s Meats
Upland , PA
05.2008 - 11.2013
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
Assistant Manager of Operations
Wachovia
Chester, PA
03.2003 - 02.2008
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Developed relationships with customers to increase sales of bank services.
- Performed regular reviews of customer accounts to ensure compliance with regulations.
- Provided advice and guidance on financial matters including investments and savings plans.
- Resolved customer complaints in a timely manner.
- Participated in training programs designed to improve job performance skills.
- Identified opportunities for improving efficiency in branch operations.
- Drove branch growth and profitability, building credibility, developing relationships and increasing visibility within community and industry.
Education
GED -
Chester High School
Chester, PA06-1997
Skills
- Employee Scheduling
- Sales monitoring
- Operations Management
- Recruiting and interviewing
- Product and service knowledge
- Task Delegation
- Employee Performance Evaluations
- Business Development
- Team motivation
- Business development understanding
- Customer rapport
- Cost Control
- Retail Operations Management
- Staff Supervision
- Recruitment and hiring
- Orientating and training
- Employee performance evaluation
- Schedule oversight
- Employee engagement
- Sales Reporting
- Money Handling
- Staff Management
- Budgeting and finance
- Staff Development
- Customer Relationship Management (CRM)
- Customer Relations
- Strategic Planning
- Policy Enforcement
- Compliance understanding
- Deposit Preparation
- Deposit and withdrawal processing
- Cash Register Operation
- Relationship Building
Timeline
Assistant Manager
Oak restaurant
03.2015 - 05.2024
Deli Clerk Manger
Sam and Sam’s Meats
05.2008 - 11.2013
Assistant Manager of Operations
Wachovia
03.2003 - 02.2008
GED -
Chester High School