Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Andrew Smith

Miami Lakes,Florida

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Technician

Netcom Business It Solutions
03.2023 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured and maintained computer systems and network connections.
  • Tested new software and hardware prior to deployment.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Produce Clerk

Publix
08.2021 - 03.2023


  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Penn Foster
Online
06.2022

Skills

  • Technical Troubleshooting
  • Hardware upgrades
  • Error Detection
  • Teamwork and Collaboration
  • Hardware Installation
  • Attention to Detail
  • Hardware Configuration
  • Application installations

Certification

Comptia A+ Certified as of May 2024

References

Dagoberto Borbolla, CTO of Netcom Business IT solutions 305-525-7167

Will Acosta, Project Manager of Netcom Business IT solutions 305-401-1235

Ricot Vincent, Produce Department Manager of Publix 305-333-3326

Timeline

IT Technician

Netcom Business It Solutions
03.2023 - Current

Produce Clerk

Publix
08.2021 - 03.2023

High School Diploma -

Penn Foster

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Andrew Smith