Skilled team leader with background in customer service and team management. Known for clear communication, problem-solving skills, creating a positive environment, and improving overall experiences for customers and employees.
Overview
1
1
Language
7
7
years of professional experience
Work History
Team Leader Manager
Chick-fil-A
Merritt Island, FL
11.2025 - Current
Supervised team members to ensure efficient service and customer satisfaction.
Resolved customer complaints quickly and professionally to improve experience.
Coordinated daily shift schedules to optimize staffing levels.
Created and maintained a positive work environment for employees.
Youth Ministry Assistant
First Baptist Church Merritt Island
Merritt Island, Florida
08.2024 - 11.2025
Assisted in planning and organizing youth events and activities.
Assisted in planning special events such as mission trips, fundraisers, holiday celebrations.
Encouraged teenagers to practice good stewardship principles through service projects or fundraising initiatives.
Maintained communication with parents regarding program updates and events.
Day Care Worker
The Academy First Baptist Church Merritt Island
Merritt Island, Florida
06.2019 - 03.2025
Planned and implemented age-appropriate educational programs and activities.
Ensured proper supervision of all activities including outdoor playtime.
Organized and maintained a safe, clean, and developmentally appropriate environment for children.