Andrew Story
Sacramento,CA
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated at The Ranch House and Intermountain Hardware. Skilled in cash handling and exceptional customer service, I excel in guest relations management and multitasking, significantly improving service efficiency and customer satisfaction.
Dependable Sales Associate successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
The Ranch House
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Retail Sales Associate
Intermountain Hardware
03.2021 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Chester High School
Chester, CA06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Guest Relations Management
Accomplishments
- Collaborated with team of 5 servers in the development of creating more efficient system for seating out guests, which resulted in faster seating and more guests per hour.
Affiliations
- Sigma Phi Epsilon
Working out
Enthusiastic about keeping my mental and physical health in one hundred percent capacity.
Timeline
Server
The Ranch House
04.2024 - 08.2024
Retail Sales Associate
Intermountain Hardware
03.2021 - 04.2024
High School Diploma -
Chester High School