Alyssa Elliott
Indianapolis,IN
Summary
Highly skilled in customer service with valuable experience as a server, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Bubbas 33
Avon, IN
07.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, ingredients, and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Server
Applebee's Grill + Bar
Greenwood, IN
03.2022 - 07.2024
- Accurate order taking
- Resetting tables
- Amazing customer service
Cashier Team Lead
Chick-fil-A
Indianapolis, IN
05.2020 - 03.2022
- Made sure all money was counted for
- Customers orders taken accurately
- Positive and outstanding customer service
Education
Some College (No Degree) - Psychology
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Decatur Central High School
Indianapolis, IN05-2021
Skills
- Table resetting
- Daily specials memorization
- Customer service
- Task prioritization
- Cash handling
- Order accuracy
- Menu memorization
- Positive guest interactions
- Guest engagement
Education and Training
true
Timeline
Server
Bubbas 33
07.2024 - Current
Server
Applebee's Grill + Bar
03.2022 - 07.2024
Cashier Team Lead
Chick-fil-A
05.2020 - 03.2022
Some College (No Degree) - Psychology
Ivy Tech Community College of Indiana
High School Diploma -
Decatur Central High School