Andrew Tuttle
Summary
Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
President, Owner/Operator Small Business
Drew James Corporation
Battle Ground
05.2009 - 03.2026
- Ran day-to-day operations for a small bar and restaurant as well as a barbershop.
- Managed hiring, training, and ongoing development of employees, enhancing team capabilities over 17 years.
- Oversaw budget planning and allocated resources effectively across multiple projects to support operational goals.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Led strategic initiatives to enhance operational efficiency across all departments.
- Created and implemented company policies that streamlined business processes, improving overall operational efficiency.
Marketing Manager Headwear
agron Inc Licensee for adidas America
Los Angeles
06.2006 - 11.2008
- Developed marketing strategies for product launches in collaboration with brand teams.
- Conducted market research to identify customer needs and trends in the industry.
- Collaborated with sales teams to align marketing strategies with sales objectives.
- Analyzed product performance data to inform future marketing initiatives.
- Generated ideas to increase sales through creative product.
- Conducted focus groups with all types of end users to develop ideal product strategies for development.
- Maintained relationships with key customers through regular communication.
- Analyzed market trends to identify potential opportunities for growth.
- Worked with management team to oversee and monitor marketing strategy.
- Organized sales meeting presentations to promote product awareness .
- Built relationships with influencers in the industry for increased visibility.
Product Line Manager Bags / Football Gloves
agron Inc Licensee for adidas America
Los Angeles
11.2004 - 06.2006
- Developed product strategies aligned with market trends and consumer needs.
- Collaborated with cross-functional teams to launch new product lines successfully.
- Analyzed competitive products to identify gaps and opportunities in the market.
- Managed product lifecycle from conception through launch and post-launch analysis.
- Conducted focus groups with all types of end users to develop ideal product strategies for development.
- Organized sales presentations to promote product offerings.
Customer Service Representative Soccer Specialty
agron Inc Licensee for adidas America
Los Angeles
01.2001 - 11.2004
- Provided exceptional customer support for adidas products and services.
- Resolved customer inquiries through phone, email, and chat platforms.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained product knowledge to assist customers effectively with their needs.
- Handled escalated issues by coordinating with management for resolution.
Education
Bachelor of Arts - English Literature
University of Oregon
Eugene, OR 09.2023 - 01.2028
South Medford High School
Medford, ORSkills
- Project management
- Customer service
- Team collaboration
- Employee training
- Environmental awareness
- Employee relations
- Team leadership
- Team motivation
Timeline
Bachelor of Arts - English Literature
University of Oregon
09.2023 - 01.2028
President, Owner/Operator Small Business
Drew James Corporation
05.2009 - 03.2026
Marketing Manager Headwear
agron Inc Licensee for adidas America
06.2006 - 11.2008
Product Line Manager Bags / Football Gloves
agron Inc Licensee for adidas America
11.2004 - 06.2006
Customer Service Representative Soccer Specialty
agron Inc Licensee for adidas America
01.2001 - 11.2004
South Medford High School