Andrew Villegas
Woodlake,CA
Summary
Passionate and hardworking job seeker about providing excellent customer service and exceeding expectations. Eager to secure any level position and ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Branch Manager
Continental Battery Systems
02.2003 - Current
- Started as a full time delivery driver within my first two years
- Promoted as an assistant manager before reaching my third year
- Helped temporally to fill in the roll as a territory sales manager
- Became responsible for opening and closing the business
- Traveled to other locations to help new or current managers on day to day tasks
- 2015 promoted to Branch Manager
- Maintained friendly and professional customer interactions.
- Kept in touch with customers on AR calls to keep accounts away from being placed on Hold status.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
No Degree - Culinary Arts
College of The Sequoias
Visalia, CAHigh School Diploma -
Woodlake High School
Woodlake, CA06.1998
Skills
- Cash Handling
- Goals and Performance
- Staff Management
- Customer and Vendor Relations
- Staff Supervision
- Multitasking Abilities
- Staff Training
- Microsoft Access
- Accounts Payable and Accounts Receivable
- Team Player
- Excellent Time Management Skills
- Relationship Management
- Client Acquisition
- Key Performance Indicators (KPI)
- Excellent Team Leadership
- Employee Development
- Staff Recruitment
- Excellent Work Ethic
- Client Relationship Management
- Conflict Resolution
- Excellent Communication Skills
- Human Resources Knowledge
- Attention to Detail
- Team Supervision
- Verbal Communication
- Operations Management
- Spreadsheet Tracking
- Remote Video Conferencing
- Word Processing
- Typing and 10-Key Entry
- CRM Tracking
- Collections
- Safety Protocols
- Sales Expertise
Three times a year a coach soccer, basketball, and softball for our City leagues
The town I live had been missing sports for our youth until 2016. The first year the City only had offered softball and baseball. In 2017, the City added soccer and basketball. As a volunteer I was happy to take part and coach my daughters teams in all three sports and have enjoyed coaching each year since. This year will be my daughters final year in City sports and wishes not to continue in High School so she can focus on her studies. Even though she will no longer play sports, I hope to continue volunteering as a coach for the City.
Timeline
Branch Manager
Continental Battery Systems
02.2003 - Current
No Degree - Culinary Arts
College of The Sequoias
High School Diploma -
Woodlake High School