Andrew Virgin
Beloit
Summary
Experienced crew member at Wendy's who quickly advanced to Assistant General Manager. Excelled in that role for three years before becoming General Manager of a combined KFC/Taco Bell store. Transitioned to General Manager at Arby's but decided to prioritize quality time with family and transitioned to Assistant General Manager.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager/ Assistant General Manager
Arbys
06.2023 - 11.2024
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Count money and make bank deposits
- Keep records required by government agencies regarding sanitation or food subsidies
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Maintain food and equipment inventories, and keep inventory records
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
- Order and purchase equipment and supplies
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
- Establish standards for personnel performance and customer service
General Manager
Kfc / Taco Bell
06.2022 - 04.2023
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Direct non-merchandising departments of businesses, such as advertising or purchasing
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management
- Manage staff, preparing work schedules and assigning specific duties
- Oversee activities directly related to making products or providing services
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Plan and direct activities such as sales promotions, coordinating with other department heads as required
- Plan store layouts or design displays
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Assistant General Manager
Wendys
09.2019 - 06.2022
- Truck orders
- Food preparation
- DepositsCounts
- Making food
- Taking orders
- Organizing
- Cleaning
Education
Elkhorn Area Highschool
Elkhorn, WI2007
Skills
- Listening Skills
- Communication
- Presentation
- Detail-oriented
- Problem-solving
- Customer service
- Teamwork
- Empathy
- Organization
Certification
Serve safe certified
Timeline
General Manager/ Assistant General Manager
Arbys
06.2023 - 11.2024
General Manager
Kfc / Taco Bell
06.2022 - 04.2023
Assistant General Manager
Wendys
09.2019 - 06.2022
Serve safe certified
Elkhorn Area Highschool
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