Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Von Rueden

North Las Vegas

Summary

Advanced Operations Manager offering over 17 years experience and proven success in a variety of business environments. Highly skilled in streamlining operations and improving organizations through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring managers to achieve goals and exceed expectations.

Overview

11
11
years of professional experience

Work History

Market General Manager

Empire Today LLC
02.2023 - 07.2025
  • Direct business operations for flooring sales and installations within market that generates $10,000,000 in annual revenue.
  • Developed and implemented strategies to increase sales closing percentages from 22% to 47%.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Plant Manager

Cintas
04.2021 - 10.2022
  • Oversaw daily operations of 67,000 sq. ft. Industrial plant with up to 66 direct reports and 4 supervisors.
  • Provided direction and leadership to all levels of employees and managers.
  • Made strategic decisions and developed key plans that affected direction of business.
  • Redesigned operational workflow processes to maximize efficiency.
  • Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
  • Established and oversaw $15,000,000 in annual revenue and facilitated 14.65% growth within first fiscal year.

Service Supervisor

Cintas
04.2020 - 04.2021
  • Assisted with training and development of 25 sales and service representatives.
  • Cultivated customer loyalty, promoted repeat business, and improved routing efficiency within department.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Directed all fleet maintenance for 30 trucks, maintained 100% PM compliance, and achieved 0 recordable incidents FY21.

Market Manager-Deep Clean Division

Cintas
08.2016 - 04.2020
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Traveled to customer sites to demonstrate products, answer questions and close contracts.
  • Increased net income 27.51% through providing excellent customer service and improving quality controls.
  • Prepared and implemented strategic growth plans to become fourth fastest growing market company-wide at 35.26%.
  • Hired, supervised and coached 9 team members on sales strategies to optimize performance.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Operations Manager

Sodexo Healthcare Services
07.2014 - 08.2016
  • Directed, trained and motivated 3 managers, 4 supervisors, and 56 EVS attendants to continuously improve capabilities within department.
  • Fostered positive and effective communication among unit staff and client leadership to reduce patient room turn times 17.88%.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Established and administered weekly supply budget reduction of 24.68% with controls to prevent overages and support sustainability objectives.
  • Oversaw implementation of $1,000,000 TRAKKAR software program among 4 medical centers to improve standardization, patient satisfaction, and quality of deliverables.

Education

Bachelor of Science - Marketing Management

Western Governors University
Las Vegas, NV
03.2019

Skills

  • Budgeting and Expenditures
  • P&L Administration
  • Account Acquisition and Retention
  • Maintaining Compliance
  • Management Training
  • Client Relations
  • Six Sigma Methodologies
  • Business Forecasting
  • Operational Efficiency and Safety
  • Logistics

Timeline

Market General Manager

Empire Today LLC
02.2023 - 07.2025

Plant Manager

Cintas
04.2021 - 10.2022

Service Supervisor

Cintas
04.2020 - 04.2021

Market Manager-Deep Clean Division

Cintas
08.2016 - 04.2020

Operations Manager

Sodexo Healthcare Services
07.2014 - 08.2016

Bachelor of Science - Marketing Management

Western Governors University

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