Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Andrew Vuong

Tulsa,OK

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and building strong relationships. Demonstrates adaptability and effective collaboration, significantly improving service delivery and operational efficiency. Maintains focus and strong work ethic in stressful situations and high-volume environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Server

Gangnam Korean BBQ
07.2021 - 01.2022
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Cultivated warm relationships with regular customers.

Restaurant Server

Pho Lan Asian Bistro
05.2021 - 07.2021
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Server

The Crawfish Pot
05.2019 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Computer Engineer Intern

Tinker Air Force Base
05.2017 - 08.2017
  • Mentored junior interns on best practices, fostering a positive team environment and boosting overall productivity.
  • Consistently met project deadlines by effectively prioritizing tasks and utilizing time management skills.
  • Collaborated with senior engineers to conduct maintenance procedures on system hardware.

Computer Engineer Intern

Tinker Air Force Base
05.2016 - 08.2016
  • Collaborated with cross-functional teams to learn and implement technical solutions for daily responsibilities.
  • Engaged in continuous learning opportunities by attending training seminars to gain professional exposure.
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Science - Mathematics

University of Oklahoma
Norman, OK
05.2022

Skills

Customer Satisfaction

Attention to Detail

Adaptability

Collaboration

Relationship Building

Critical Thinking

Emotional Intelligence

Active Listening

Certification

Google Advanced Data Analytics Certificate - Oct 2023

Timeline

Restaurant Server

Gangnam Korean BBQ
07.2021 - 01.2022

Restaurant Server

Pho Lan Asian Bistro
05.2021 - 07.2021

Restaurant Server

The Crawfish Pot
05.2019 - 01.2020

Computer Engineer Intern

Tinker Air Force Base
05.2017 - 08.2017

Computer Engineer Intern

Tinker Air Force Base
05.2016 - 08.2016

Bachelor of Science - Mathematics

University of Oklahoma

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Andrew Vuong