Monitored real-time traffic updates to optimize route planning.
Coordinated delivery schedules for drivers and clients efficiently.
Communicated promptly with team members to resolve delivery issues.
Operations Manager, General Merchandise & Food
Target
09.2021 - 04.2026
Oversee operations for General Merchandise, Food & Beverage, and Fulfillment departments in a high-volume store generating $65 million annually, driving total store profitability and guest satisfaction
Lead a large cross-functional team of leaders and hourly team members by setting clear performance expectations, coaching for growth, and developing internal talent pipelines
Directed daily and seasonal workload planning for inventory flow, presentation, pricing accuracy, and promotional execution across GM and F&B departments, optimizing operational effectiveness and customer engagement
Ensured food safety and compliance standards through rigorous training, audits, and team accountability, fostering a clean and safe environment for guests and team members
Utilized business reporting tools and guest feedback to identify trends, assess performance gaps, and implement improvement strategies that enhanced efficiency and elevated guest experience
Team Leader, Store Operations and Closing
Target
09.2021 - 05.2024
Acted as primary point of contact and Store Director after 4:00 pm, overseeing total store operations and team performance during evening and closing shifts
Lead store execution to ensure a clean, safe, and guest-ready environment while driving a culture of exceptional service
Support sales and profitability goals by managing closing routines, ensuring in-stock accuracy, and maintaining signing and zoning standards
Partner with store leadership to communicate priorities, resolve issues, and align team execution with business strategies
Onboarded and coached new team members, closing skill gaps and reinforcing performance expectations through hands-on development
Upheld safety, security, and compliance standards as key carrier, responding to emergencies and supporting asset protection initiatives.
Personal Trainer
Top Gun Fitness
10.2015 - 09.2021
Instructed, motivated, and educated clients on proper technique and healthy habits, fostering overall wellness and basic nutrition understanding
Assessed client fitness levels and goals to design personalized training programs that enhanced strength, cardio, and flexibility
Monitored client progress and modified training plans to ensure effective support.
Increased visibility of training services through targeted marketing efforts. through referrals and social media, ensuring adherence to CPR/AED certification and industry best practices
Journeyman Painter
Turner Painting
06.2002 - 09.2019
Deliver high-quality finishes on drywall, wood, metal, and concrete while consistently meeting project deadlines and safety standards
Delivered high-quality finishes on drywall, wood, metal, and concrete, meeting project deadlines and adhering to safety standards
Consulted with clients to identify needs, recommend color schemes, and deliver tailored painting solutions
Ensured customer satisfaction through effective communication, meticulous attention to detail, and dependable project execution
Education
Associate of Arts - Social and Behavioral Sciences
Sierra College
Rocklin, CA
Certified Personal Trainer -
National Academy of Sports Medicine
Skills
Route optimization
Communication skills
Delivery coordination
Traffic monitoring
Timeline
Dispatcher/ Operations
Deliverimates
06.2026 - 09.2026
Operations Manager, General Merchandise & Food
Target
09.2021 - 04.2026
Team Leader, Store Operations and Closing
Target
09.2021 - 05.2024
Personal Trainer
Top Gun Fitness
10.2015 - 09.2021
Journeyman Painter
Turner Painting
06.2002 - 09.2019
Associate of Arts - Social and Behavioral Sciences
Operations Manager/Class B CDL Truck Driver/Transportation Dispatcher at Kamco SupplyOperations Manager/Class B CDL Truck Driver/Transportation Dispatcher at Kamco Supply