To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Operations Supervisor-Dispatcher
TForce Freight
West Sacramento, CA
12.2021 - 11.2022
Primary responsibilities include ensuring exceptional customer service is achieved by exceeding service goals and objectives.
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Dispatch P&D drivers, schedule and assign pickups and deliveries.
Update thirds party and customers on scheduled pick-ups throughout ongoing day.
Review and approve timecards, scheduled time off and employee reviews and write ups.
Operations Supervisor
Central Freight
Sacramento, CA
07.2020 - 12.2021
This role was to oversee and be directly involved in the following operations: dock, P&D, and Road Dispatch, including, but not limited to, customer service, productivity, quality of freight handling, claims prevention, load average, and safety.
Motivated and trained employees to maximize team productivity.
Lead Install Technician
All About Gutters
Auburn, CA
01.2020 - 06.2020
Installation of gutters on new construction, remodels, and home improvements
Lead Install Technician
Villara Building Systems
McClellan Park, CA
11.2019 - 01.2020
Installation of gutters on new construction, remodels, and home improvements
Lead Install Technician
Byers Leaf Guard Gutter System
Grass Valley, CA
08.2016 - 11.2019
Lead installer with company truck and team
Expert in gutter installation, service, and maintenance
Installation of gutters on new construction, residential and commercial
Maintenance of parts, equipment, fabricating materials as needed for each job site.
In charge of direct customer communication for all appointments needing scheduling for installation as well as service and repair orders.
Lead Dock Worker
Oak Harbor Freight Lines
West Sacramento, CA
07.2006 - 07.2016
This role was to oversee and be directly involved in the following operations: dock, P&D, and Road Dispatch, including, but not limited to, customer service, productivity, quality of freight handling, claims prevention, load average, and safety.
Motivated and trained employees to maximize team productivity.
Skills
Operational Efficiency and Safety
Motivational Leadership
Accuracy and Efficiency in Documentation
Task Delegation
Team Training
Loss Prevention Strategies
Route Optimization
Data Entry with Windows, Microsoft Excel, AS400, Citrix