Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Brant

Uniontown,Ohio

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

21
21
years of professional experience

Work History

Senior Supervisor/City Dispatcher

Yellow Freight
09.2002 - 07.2023
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
  • Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
  • Assessed problems and conflicts and resolved independently.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Achieved results by working with staff to meet established targets.

Education

Bachelor of Science - Education

University of Akron
Akron, OH
05.1985

Skills

  • Assist Customers
  • Manage Profitability
  • Supply Chain Management
  • Operational Standards
  • Identifying Errors
  • Resolving Conflicts
  • Corrective Actions
  • Crisis Intervention
  • Train Employees
  • Communication
  • Job Assignments
  • Business Management Principles
  • Organizational Strengths
  • Operational Efficiency and Safety
  • Production Standards
  • Customer Relationship Management
  • Disaster Preparedness
  • Cost Management
  • Organizational Policies
  • Fire Safety Regulations
  • Radiation Protection
  • Health and Safety Regulations
  • Employee Supervision
  • Quality Standards
  • Customer Service
  • Coaching and Mentoring
  • Staff Oversight
  • Maintaining Clean Work Areas

Timeline

Senior Supervisor/City Dispatcher

Yellow Freight
09.2002 - 07.2023

Bachelor of Science - Education

University of Akron
Ronald Brant