Andrew Wise
Cedar Springs
Summary
Dynamic and results-oriented Customer Service Representative with a proven track record at Speedway Gas Station. Excelled in resolving high-stress disputes, enhancing customer loyalty through exceptional service. Skilled in critical thinking and data entry, adept at transforming challenges into solutions, significantly improving client satisfaction.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Speedway Gas Station
12.2020 - 08.2023
- Managed high-stress situations effectively, maintaining professional efficiency under pressure while resolving disputes or conflicts.
- Resolved customer complaints with efficiency, resulting in customer loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations required for individual customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Lake Michigan Academy
2428 Burton St SE07-2017
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Conflict resolution
- Payment processing
Timeline
Customer Service Representative
Speedway Gas Station
12.2020 - 08.2023
High School Diploma -
Lake Michigan Academy
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