Andrew Young
Ogden,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rural Carrier Associate
United States Postal Service, USPS
Ogden, Utah
10.2023 - Current
- Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
- Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
- Monitored route conditions, such as traffic and weather, to ensure safe navigation.
- Provided customer service by answering inquiries regarding postal regulations, rates, forms and other related services.
IRS Clerical Support
Cherokee Federal
Ogden, UT
07.2022 - 09.2023
- Received, sorted and distributed incoming mail.
- Worked closely with upper management to resolve issues in a timely manner.
- Developed and implemented new procedures to increase overall productivity.
- Communicated between multiple departments to coordinate what tasks needed to be completed for the day.
Administrative Assistant
Compass Limb and Brace
Ogden, UT
12.2021 - 07.2022
- Checked patients in and out ensuring accuracy of patient information as well as completeness of copays, charges, and insurance information.
- Independently scheduled and registered patients to ensure minimal waiting time while maximizing the clinician's time.
- Answered and handled all phone calls in a friendly and efficient manner.
- Maintained front office lobby area and patient rooms, ensuring a clean and presentable environment for the patients.
Prior Authorization Representative
Myriad Genetics
Salt Lake City, UT
12.2020 - 03.2021
- Maintained contact with hundreds of providers via phone, email, and fax on a daily basis.
- Provided enrollment information for a program that helps automate the prior authorization process for providers.
- Daily organization of a complex spreadsheet, drafting reports, and attending meetings.
Sales Associate
Sprint
Harrisville, UT
10.2019 - 03.2020
- Suggested ideas for improving store operations and increasing profits.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
Patient Relations Specialist
University of Utah
Salt Lake City, UT
05.2019 - 10.2019
- Responded promptly to inquiries from patients regarding billing, scheduling, treatment plans.
- Assisted in creating an atmosphere conducive to open dialogue between patients and healthcare providers.
- Scheduled appointments and verified information for 30+ patients daily both in person and over the phone.
- Resolved conflicts between patients, families, and healthcare providers in a timely manner.
Shipping and Receiving Lead
Kings Peak Manufacturing
Pleasant View, UT
06.2018 - 05.2019
- Maintained a clean, neat, and member-ready area.
- Promptly unloaded trucks and deliveries and sorted and stocked receivables.
- Maintained an accurate log sheet of daily moves, scanning inventory, and counting accurately.
- Engaged with vendors and drivers with a positive attitude.
CNA / Therapy Aide
Pineview Transitional Rehab
South Ogden, UT
06.2017 - 04.2018
- Provided preventative care to residents to manage skin-related conditions such as pressure ulcers.
- Built long-lasting professional relationships with residents, family members, and team members.
- Monitored patient stability by checking vital signs and weight, and recording intake information.
- Administered therapeutic treatments, non-sterile dressings, ice packs and baths.
Education
Associate of Science - Computer Science
Weber State University
Ogden, UT08.2022
Skills
- 10-Key Proficiency
- Deadline Adherence
- Reception Desk Management
- Spreadsheet Creation
- Data Analysis And Research
- Administrative Coordination
- Clear Communication Skills
- Customer Engagement
- File Maintenance
- Advanced Ms Office Suite Knowledge
Accomplishments
- Eagle Scout
Certification
- Full Stack Web Development Certification from the University of Utah.
Timeline
Rural Carrier Associate
United States Postal Service, USPS
10.2023 - Current
IRS Clerical Support
Cherokee Federal
07.2022 - 09.2023
Administrative Assistant
Compass Limb and Brace
12.2021 - 07.2022
Prior Authorization Representative
Myriad Genetics
12.2020 - 03.2021
Sales Associate
Sprint
10.2019 - 03.2020
Patient Relations Specialist
University of Utah
05.2019 - 10.2019
Shipping and Receiving Lead
Kings Peak Manufacturing
06.2018 - 05.2019
CNA / Therapy Aide
Pineview Transitional Rehab
06.2017 - 04.2018
Associate of Science - Computer Science
Weber State University