Andrew Zirpoli
PITTSBURGH,PA
Summary
Successful Owner/Operator with expertise in the Landscape Maintenance industry and insights into maximum efficiency and continuous productivity for clientele. Dedicated leader that maintains professional relationships and executes planned business objectives in order to complete work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/ Operator
Self Employed Landscape Contractor
04.2016 - 12.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Laborer Foreman
DiPerna Landscaping
06.2004 - 12.2015
- Improved team productivity by providing training and guidance on the latest tools, equipment, and techniques.
- Implemented well-defined instructions to help each crew member understand assignments.
- Motivated team members to meet demanding project targets without sacrificing quality.
- Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors.
- Ensured proper use of resources by carefully tracking inventory levels and ordering materials as needed.
- Maintained ideal safety standards and consistently low accident record.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA04.2012
Skills
- Operations Management
- Strong Work Ethic
- Dependable and reliable
- Delegating Work
- DOT Compliance
- Hiring
- Customer Retention
- Strategic Planning
- Route Management
Certification
DOT Medical Card
Timeline
Owner/ Operator
Self Employed Landscape Contractor
04.2016 - 12.2023
Laborer Foreman
DiPerna Landscaping
06.2004 - 12.2015
Bachelor of Science - Psychology
University of Pittsburgh