Summary
Work History
Education
Skills
Languages
Timeline
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Andrew Bak

Centreville,VA

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at The Qui Korean BBQ & BAR through adept multitasking and exceptional team collaboration. My expertise in customer service and effective time management consistently ensured seamless dining experiences, showcasing my ability to adapt swiftly to change and drive results.

Work History

Host

The Qui Korean BBQ & BAR
10.2022 - 03.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Cybersecurity

Virginia Tech
Blacksburg, VA
05.2027

High School Diploma -

Westfield High School
Chantilly, VA
06.2023

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change

Languages

Korean
Professional Working

Timeline

Host

The Qui Korean BBQ & BAR
10.2022 - 03.2023

Bachelor of Science - Cybersecurity

Virginia Tech

High School Diploma -

Westfield High School
Andrew Bak